Note: The job is a remote job and is open to candidates in USA. TELUS Health is a global health and well-being provider focused on improving physical, mental, and financial health outcomes through technology. The Senior QA Analyst will ensure the quality and reliability of solutions by designing and executing manual tests, tracking defects, supporting test strategy and UAT, and collaborating with cross-functional teams. The role also includes mentoring junior QA team members and recommending process improvements.

Responsibilities

• Collaborate with Functional Leads, Business Analysts, Solution Designers, and Developers to understand business requirements and testing scope
• Analyze functional and technical documentation to identify high-level test scenarios
• Design comprehensive positive and negative manual test cases
• Develop and maintain manual test scripts, expected results, and test data
• Execute manual test cases and accurately document test results
• Identify, report, and track software defects through resolution
• Maintain regression test suites as new functionality is introduced
• Prioritize testing activities based on business and project priorities
• Participate in defining test strategies and test plans
• Assess the QA impact of system changes and identify regression testing requirements
• Monitor testing progress and proactively communicate risks, issues, and timelines
• Recommend process improvements to increase testing efficiency and quality
• Ensure all QA activities comply with established standards, methodologies, and best practices
• Support User Acceptance Testing (UAT), including occasional travel to client locations when required
• Provide training and knowledge sharing to team members and stakeholders as needed
• Mentor and perform peer reviews for less experienced QA Analysts

Skills

• 5–10 years of experience in Software Quality Assurance
• Strong experience creating and executing manual test cases and test scripts
• Experience identifying, documenting, tracking, and validating software defects
• Strong understanding of software testing methodologies, QA processes, and best practices
• Experience participating in test strategy and test planning
• Excellent analytical and problem-solving skills
• Strong attention to detail and commitment to delivering high-quality work
• Ability to assess risk and prioritize testing activities effectively
• Excellent written and verbal communication skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• A collaborative mindset with the ability to mentor and support junior team members
• Customer-focused approach with the ability to understand end-user needs
• Ownership, accountability, curiosity, and continuous improvement mindset
• Experience supporting User Acceptance Testing (UAT) initiatives
• Experience working within Agile or Scrum environments
• Experience with enterprise applications or pension and benefits administration systems
• Familiarity with defect tracking and test management tools
• Experience reviewing the work of junior QA Analysts and providing constructive feedback
• Previous experience training or coaching QA team members
• Willingness to travel periodically to client locations as project needs require

Benefits

• A collaborative, supportive, and dynamic team environment.
• Exciting and meaningful projects that make an impact.
• Career growth and ongoing professional development opportunities.
• Flexible work arrangements, including hybrid or fully remote work (depending on location).
• Comprehensive health and wellness benefits.
• Employer-sponsored pension plan.
• Flexible work schedule promoting work-life balance.
• Competitive salary and bonus structures.
• Minimum 3 weeks of vacation.
• Flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in-office, virtually or a combination of both.

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