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[Remote] Sr Technical Program Manager, Cloud and Infrastructure

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Jabil is a product solutions company providing engineering, manufacturing, supply chain, and product management services across global industries. Jabil is seeking a Senior Technical Program Manager to lead complex cloud, infrastructure, and manufacturing test projects, managing requirements, schedules, risks, resources, stakeholders, and delivery across cross-functional and global teams.

Responsibilities

  • Ensure all NPI test project requirements are accurately captured, validated, and translated into actionable plans
  • Collaborate with stakeholders to clarify objectives, technical specifications, and deliverables for Infrastructure, SUT, RUT, and GCTD projects
  • Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies
  • Drive NPI test project tasks to completion, ensuring adherence to schedules, quality standards, and scope
  • Coordinate Infrastructure NRE planning, material procurement with third-party suppliers, and implementation activities
  • Partner with factory teams to ensure readiness for new product introduction and smooth transition to production
  • Serve as the primary liaison between internal and external customers throughout the project lifecycle
  • Facilitate end-to-end engagement—from initial requirements gathering to factory acceptance—ensuring alignment and satisfaction
  • Communicate effectively across diverse audiences, tailoring updates for technical teams, management, and customers
  • Review and validate project schedules with functional managers and cross-functional teams
  • Track milestones against performance baselines, identifying variances and implementing corrective actions
  • Provide clear, concise status reports, highlighting issues, resolutions, and overall project health
  • Triage technical bugs and feature requests in collaboration with engineering teams
  • Prioritize issues based on impact, allocate resources, and monitor resolution progress
  • Manage GCTD test resource capacity and time tracking for all NPI projects
  • Optimize resource utilization to meet project demands while maintaining efficiency
  • Ensure overall project success, including schedule adherence, quality assurance, and scope control
  • Promote knowledge sharing and best practices across the test department and global facilities
  • Mentor and coach team members, fostering a culture of collaboration and innovation
  • Drive process improvements to enhance project delivery and operational excellence
  • Deliver clear and consistent project updates to stakeholders at all levels
  • Ensure compliance with organizational standards, policies, and governance frameworks
  • Participate in strategic planning and contribute to departmental initiatives
  • Perform other duties as assigned to support organizational goals
  • Reports to Management

Skills

  • Knowledge of Jabil operating policies and procedures required
  • Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
  • Proficiency in use of personal computers, Microsoft Office products (Project, Excel, Word, and PowerPoint) and e-mail skills required
  • Bachelor's degree required
  • Minimum ten (10) years work-related experience required in project management or related discipline. Or an equivalent combination of education, training and/or experience
  • Excellent verbal and written communication skills
  • Experience working in a multi-site and multi-cultural environments
  • Domestic and/or international travel, up to 25-30% required
  • Expert knowledge of Jabil's culture and guiding principles
  • Project Management Professional (PMP) certification preferred

Benefits

  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities
  • Short-term incentive based on performance
  • Paid parental leave: 4 weeks
  • 11 company-paid holidays in 2026 (9 fixed holidays and 2 optional floating holidays), subject to change yearly

Company Overview

  • Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. It was founded in 1966, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.jabil.com.
  • Company H1B Sponsorship

  • Jabil has a track record of offering H1B sponsorships, with 18 in 2026, 53 in 2025, 32 in 2024, 40 in 2023, 71 in 2022, 39 in 2021, 60 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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