Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Staff AI Engineer to design, build, and operationalize secure, scalable, and responsible Generative AI solutions for its healthcare business. The role leads production AI and machine-learning engineering across cloud platforms, supports responsible AI and regulatory compliance, and provides technical leadership and cross-functional collaboration.

Responsibilities

• Drives the development and implementation of advanced machine learning models and algorithms to solve complex healthcare problems, leveraging techniques such as predictive modeling, deep learning, and natural language processing
• Collaborates with multiple departments, including data scientists, clinicians, and Information Technology (IT) professionals, to understand business requirements, define machine learning projects, and prioritize initiatives based on strategic objectives
• Interfaces with stakeholders to define performance metrics and evaluation methodologies for machine learning models, contributing to rigorous testing, validation, and performance monitoring of models to ensure accuracy and reliability
• Designs and implements scalable and efficient machine learning systems, including data pipelines, preprocessing, feature engineering, and model training, ensuring the quality and integrity of healthcare data used for analysis
• Advises on the optimization and improvement of data pipelines, model training processes, and infrastructure to enhance efficiency, scalability, and performance of machine learning solutions
• Consults on and presents technical findings, insights, and recommendations to both technical and non-technical stakeholders, contributing to the dissemination and application of machine learning insights in the healthcare industry
• Ensures compliance with data privacy regulations, ethical guidelines, and industry standards in machine learning engineering, supporting the development of protocols and practices for model interpretability, fairness, and transparency
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development
• Stays up-to-date with the latest advancements in machine learning and related technologies, continuously exploring and evaluating new algorithms and methodologies to enhance machine learning capabilities in healthcare applications
• Design, build, and deploy production-grade LLM and GenAI applications using the full breadth of AWS Bedrock and GCP Vertex AI capabilities (models, tuning, pipelines, vector search, guardrails, evaluation)
• Build cloud-native AI systems using:
• Serverless architectures (AWS Lambda, Step Functions, EventBridge; Cloud Functions, Cloud Run)
• Event-driven architectures (SNS/SQS, Pub/Sub, EventBridge, triggers)
• Microservices and APIs (Node.js, Java, Python)
• Architect agentic AI systems using Bedrock Agents, Vertex AI Agent Builder, or approved frameworks (LangGraph, LangChain, LlamaIndex Agents)
• Deliver multi-step reasoning, tool-use, and workflow orchestration for enterprise use cases
• Comfortable designing and developing AI Agents using Copilot Studio and Cloud flow (Power Automate)
• Develop robust Retrieval-Augmented Generation (RAG) systems using Bedrock Knowledge Bases, Vertex AI Vector Search, or custom vector databases (OpenSearch, Pinecone, FAISS, pgvector)
• Design document ingestion, embedding, chunking, grounding, and retrieval pipelines that integrate securely with enterprise data
• Lead model experimentation, fine‑tuning, evaluation, deployment, and monitoring across cloud platforms
• Optimize cost, performance, token usage, latency, and scaling for production workloads
• Ensure all solutions meet CVS Health’s Responsible AI standards, including model documentation, governance, risk assessment, and auditability
• Design systems that adhere to HIPAA, data privacy, and security requirements
• Partner with product, engineering, data, security, and compliance teams to shape roadmaps and solution direction
• Mentor engineers and contribute reusable patterns, frameworks, and platform accelerators

Skills

• 7+ years in large-scale software development
• 5+ years solution architecture or system design experience
• 5+ years building large-scale microservices/APIs using Node.js
• 3+ years hands‑on experience with GCP and AWS (serverless, event-driven, AI/ML, CI/CD)
• AWS Bedrock (any combination of models, agents, knowledge bases, guardrails, tuning, evaluation) or GCP Vertex AI (Model Garden, Extensions/Agents, Vector Search, Pipelines, Tuning) or similar technologies
• Strong communication and leadership skills
• Strong experience with Python for AI/ML engineering
• Production experience with: + Agentic AI frameworks + RAG architectures and vector databases + Serverless and event-driven designs
• Bachelor's degree, or equivalent experience (HS diploma + 4 years relevant experience)
• Experience with Vertex AI's Generative AI Studio, vector search orchestration, and agent capabilities
• Hands-on experience with vector databases (OpenSearch, Pinecone, FAISS, pgvector, Milvus)
• Strong knowledge of prompt engineering, evaluation, observability, and LLM security patterns
• Ability to write clear design docs, architectural diagrams, runbooks, and technical briefs
• Agile/SAFe experience in large enterprises
• Cloud certifications (AWS/GCP) preferred

Benefits

• Eligible for a CVS Health bonus, commission or short-term incentive program.
• Includes an award target in the company’s equity award program.
• Medical, dental, and vision coverage, based on eligibility.
• Paid time off, based on eligibility.
• Retirement savings options, based on eligibility.
• Wellness programs, based on eligibility.
• Other resources, based on eligibility.
• Remote / work-at-home arrangement.

Company Overview

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