Note: The job is a remote job and is open to candidates in USA. Grafana Labs is hiring a Staff Backend Software Engineer for its Loki team. The role focuses on building and operating telemetry database systems for Grafana Cloud, contributing to open-source projects, and supporting reliable, performant services throughout their lifecycle.

Responsibilities

• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve
• Drive projects from initial ideation all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

Skills

• As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must
• You are a motivated self starter with a bias towards action
• You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers' needs
• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• Collaboration and communication: The smallest unit we have is a team. You'll be working with your teammates in a fully remote setup. Good communication skills are a must
• Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
• Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer's hands in a self-driven way
• Some experience with developing software that runs in the Cloud *or* some experience with systems engineering
• Experience writing clean, robust, and performant software that is easily maintained by others
• Experience writing low level code for databases, storage layers, or query engines
• Experience working with Kubernetes
• Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects)
• Exposure to microservices architecture and distributed systems, or a desire to learn
• Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code

Benefits

• Company-funded usage budget for modern AI coding assistants
• Access to the latest frontier models from OpenAI, Anthropic, and Google
• 100% remote, global culture
• Career growth pathways
• Equity
• Bonus (if applicable)
• Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days, subject to local legislation
• In-person onboarding

Company Overview

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