Note: The job is a remote job and is open to candidates in USA. Deepgram is hiring a Staff Sales Engineer to drive global adoption of its Voice Agent platform. The role leads customer discovery, technical evaluations, architecture, proofs of concept, and production deployments, while carrying a quota and partnering with sales, product, and ecosystem partners.

Responsibilities

• Win voice agent deals. Lead discovery, technical qualification, architecture and proofs of concept for Voice Agent opportunities, and own the technical win from first call through production
• Be the expert in the room. Whiteboard how a customer's telephony stack (SIP trunks, PBX, CCaaS) connects to their voice agents and where Deepgram fits. Go deep on latency, turn-taking, interruption handling, function calling, cost per minute and build vs. buy
• Build what sells. Ship demos, reference agents and integration patterns across LLMs, telephony/SIP, CCaaS platforms and orchestration frameworks that AEs and customers can use on day one
• Carry the number. Own a quota tied to Voice Agent growth and run your pipeline and forecast with discipline
• Make the team better. Create the positioning, competitive battlecards, objection handling and enablement that let every AE sell Voice Agent with confidence, even when you are not on the call
• Bring the field into Product. Turn patterns from deals into clear, evidence-backed requirements for our API, SDKs and docs
• Work the ecosystem. Partner with CCaaS, telephony and LLM partners to build joint solutions and co-sell plays

Skills

• 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture or forward-deployed engineering
• Hands-on voice agent experience across the stack: telephony (SIP, WebRTC, PBX or CCaaS integration), orchestration (LLM agent frameworks, tool calling, real-time streaming pipelines) and models (STT, TTS, LLMs)
• You've shipped demos, POCs or production integrations in Python, Node.js or similar, and you can show us something you've built
• You've been measured on technical wins, pipeline or quota, and you consistently hit your targets
• Comfort leading complex, multi-stakeholder enterprise deals with everyone from platform engineers to CX executives
• You can walk an engineer through a SIP call flow and a VP through a cost-per-minute business case in the same meeting
• Ideally at an API, CPaaS, CCaaS or conversational AI company
• Voice agents built on frameworks or platforms like Pipecat, LiveKit, Vapi, Retell or OpenAI Realtime
• Contact center domain experience (Genesys, NICE, Five9, Amazon Connect, Talkdesk or similar)
• Experience carrying an individual or overlay quota
• Hands-on work with MCP servers, agent harnesses or CLI tools, or open-source contributions with real adoption
• Familiarity with Challenger or a similar sales methodology
• Experience selling across both self-serve and enterprise motions

Benefits

• Offers Equity
• Offers Commission
• Remote work

Company Overview

Company H1B Sponsorship