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[Remote] State and Local Government (SLG) Account Executive

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. Softdocs provides a cloud-based platform for document management, forms, workflow automation, electronic signatures, and intelligent document processing. The State and Local Government Account Executive will build the company’s presence across an assigned U.S. territory by creating new opportunities, navigating public-sector sales and procurement processes, and closing new business with government organizations.

Responsibilities

  • Own and develop your territory. Develop and execute a sales strategy across an assigned U.S. territory, focusing on state agencies, counties, cities, municipalities, courts, utilities, special districts, and other state and local government organizations
  • Build and execute account plans. Prioritize target accounts and departments, identify key stakeholders and initiatives, and develop actionable account strategies that create new-logo opportunities
  • Create opportunities before the RFP. Prospect into target accounts, uncover modernization initiatives and operational pain points, develop champions, and engage early enough to help customers define needs and evaluate potential solutions
  • Build pipeline and close new business. Maintain at least 4x qualified pipeline coverage, consistently progress opportunities, and achieve or exceed assigned bookings quota
  • Sell top-down and bottom-up. Build consultative relationships with CIOs, CFOs, City Managers, County Administrators, IT Directors, HR leaders, Clerks, Finance leaders, Program Managers, department heads, and other government executives and administrators
  • Lead consultative discovery. Understand each organization's current systems, manual processes, challenges, strategic priorities, decision criteria, and desired outcomes. Translate those needs into a compelling business case for Softdocs
  • Navigate public-sector procurement. Understand and effectively manage RFP/RFI processes, cooperative purchasing and contract vehicles, budget and fiscal-year cycles, council or board approvals, and other requirements that shape government technology purchases
  • Own the sales cycle. Lead opportunities from prospecting and discovery through demonstrations, solution development, proposals, procurement, negotiation, and contract execution
  • Develop winning deal strategies. Understand the customer's current environment, alternatives, stakeholders, decision criteria, and buying process, and position Softdocs around the business outcomes and capabilities that matter most
  • Develop compelling proposals and business cases. Create tailored proposals, executive-level summaries, and multi-year commercial agreements that clearly communicate business value and expected outcomes
  • Orchestrate the Softdocs team. Partner with Solutions Engineering, Marketing, Product, Customer Success, Legal, Finance, and executive leadership to bring the right resources into each opportunity and advance deals
  • Build relationships across the SLG ecosystem. Develop productive relationships with technology partners, consultants, procurement organizations, associations, and other influencers that can expand Softdocs' reach within your territory
  • Run a disciplined business. Maintain accurate opportunity data, next steps, pipeline coverage, and forecasts in Salesforce, with a high standard for forecast accuracy and CRM hygiene
  • Become a Softdocs expert. Develop a strong understanding of Softdocs' products, services, customer use cases, and value proposition and communicate them beyond basic features and functionality
  • Represent Softdocs in the market. Represent Softdocs at customer meetings, industry events, conferences, and relevant state and local government associations
  • Bring the market back to Softdocs. Share customer, market, procurement, and product insights that help strengthen our State and Local Government go-to-market strategy
  • Maintain a professional home-office environment, operate effectively in a remote setting, and travel as required to support customers, prospects, and industry events
  • Perform other duties as assigned

Skills

  • 5+ years of quota-carrying B2B software or SaaS sales experience
  • Demonstrated experience selling technology solutions to state and/or local government
  • Proven success developing net-new business and achieving or exceeding quota
  • Proven ability to build pipeline through outbound prospecting, relationships, partners, events, and strategic account development
  • Experience managing and closing complex, multi-stakeholder software sales cycles
  • Working knowledge of government procurement, including RFP/RFI processes, public-sector contracting, cooperative purchasing, and approval cycles
  • Ability to develop champions and build credibility with executive, IT, and operational stakeholders
  • Strong discovery, presentation, negotiation, and written communication skills
  • Ability to develop business cases and communicate value to both technical and non-technical audiences
  • Strong territory planning, opportunity management, forecasting, and CRM discipline
  • Experience using Salesforce or a comparable CRM
  • Established relationships within state or local government
  • Experience selling document management, enterprise content management, workflow automation, eForms, intelligent document processing, ERP, or adjacent GovTech solutions
  • Experience helping government organizations replace or modernize legacy systems and manual processes
  • Experience using cooperative purchasing agreements or other public-sector contract vehicles to accelerate procurement
  • Familiarity with government ERP and business systems and how document management and workflow solutions integrate with them
  • Experience developing business through partners, consultants, associations, or other public-sector channels
  • Formal training in a consultative or enterprise sales methodology

Benefits

  • Fully remote; US-based

Company Overview

  • Softdocs is the leading provider of process automation and document management solutions to education and government. It was founded in 1998, and is headquartered in Columbia, South Carolina, USA, with a workforce of 51-200 employees. Its website is http://softdocs.com.
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