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[Remote] Strategic Account Executive, Growth | Bay Area | Remote |

Remote · Switzerland Full-time

Note: The job is a remote job and is open to candidates in USA. Grafana Labs is hiring a Strategic Account Executive, Growth to expand Grafana usage and grow existing customer accounts across the West region. The role focuses on consultative selling, managing the full sales process and pipeline, and transitioning strong customer relationships to Customer Success.

Responsibilities

  • Identify new opportunities to expand Grafana usage within a set of current customers
  • Meet and exceed individual quarterly and annual sales goals
  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
  • Cultivate sales through outbound prospecting and inbound leads
  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
  • Become an expert in managing your sales pipeline in Salesforce
  • Manage quote creation, order processing, and day-to-day customer requests

Skills

  • 5+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • Adaptable and with demonstrable experience in high velocity technology companies
  • Experience using Salesforce
  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
  • Familiarity with open source technology is a significant advantage
  • Experience using Command of the Message and MEDD(P)ICC is ideal

Benefits

  • All roles include Restricted Stock Units (RSUs).
  • 100% remote, remote-only company.
  • Defined opportunities to grow and develop your career.
  • In-person onboarding with fellow new ‘Grafanistas’ to learn about the company and how it works.
  • Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days, subject to local legislation.

Company Overview

  • Grafana Labs delivers the open observability cloud, helping builders everywhere turn signals into action. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.
  • Company H1B Sponsorship

  • Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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