Note: The job is a remote job and is open to candidates in USA. Amivero is hiring a Support Analyst to provide docket administration, document processing, and public submission processing for a federal regulatory docket management program. The role manages docket information and submissions, reviews document metadata and quality, and supports timely, compliant workflows for partner agencies.

Responsibilities

• Monitor queues for new Federal Register documents requiring processing
• Create new dockets or associate Federal Register documents with existing dockets
• Upload regulatory documents, supporting materials, and public submissions
• Maintain accurate and timely docket information
• Review and update document metadata
• Perform quality reviews to ensure document accuracy, completeness, and proper formatting
• Process documents received from authorized agency users and maintain compliant workflows
• Establish and maintain document scanning processes to support agency requirements
• Process paper-based submissions and convert them to electronic formats
• Process public submissions received outside of queue (email, mail, fax)
• Categorize submissions per established procedures; identify duplicates or similar submissions
• Perform related comment management activities as needed

Skills

• US Citizenship Required to obtain Public Trust
• Bachelor Degree +5 years of experience
• U.S. Citizenship required to obtain Public Trust
• Bachelor's Degree and 5 years of relevant experience
• Must be able to define your own work in a team environment
• Experience in processing high volume queues of data, conducting intake and triage data and metadata validation, quality control, records management, and customer support
• Strong knowledge and experience with GoogleSuite tools
• Detail-oriented with a high level of integrity and professionalism
• Proactive in identifying potential compliance issues and developing solutions

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