Note: The job is a remote job and is open to candidates in USA. Tekgence Inc is seeking a SyteLine Functional Consultant to provide functional expertise and application support for Infor SyteLine and CloudSuite Industrial. The role focuses on production issue resolution and coordination with business users, IT teams, and third-party vendors.

Responsibilities

• The candidate should possess excellent business process knowledge, application support experience, incident management skills, and the ability to analyze and resolve production issues while coordinating with business users, IT teams, and third-party vendors

Skills

• Strong functional knowledge of Infor SyteLine application versions 8.03.11, 9.01.02, 9.01.11, and CSI 10.0.0.515
• Excellent understanding of business processes and relevant functional domains
• Understanding of system architecture and underlying technologies to design and support customized solutions
• Strong documentation skills, including functional specifications and technical support documentation
• Good understanding of application support processes, incident management, and problem resolution
• Experience in production support, root cause analysis, and corrective action implementation
• Strong communication and stakeholder management skills

Benefits

• Remote work

Company Overview

Company H1B Sponsorship