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[Remote] Talent Operations
Note: The job is a remote job and is open to candidates in USA. ElevenLabs is hiring for its Talent Operations team to manage and improve the systems, workflows, and data that support hiring. The role focuses on Ashby administration, job and interview setup, data quality, scheduling support, and projects that help the talent function scale.
Responsibilities
- Ashby go-to: be the first point of contact for Ashby questions from recruiters, interviewers, and hiring managers. Write the how-tos so the same question doesn’t get asked twice
- Interview plans: build and customize interview plans, stages, feedback forms and scorecards. Update them as roles and processes change, keeping structure consistent so data stays comparable across teams
- Jobs and postings. End to end: take approved headcount to a live, accurate job and posting quickly. That covers hiring teams, approvals, custom fields, job boards and postings across locations. Keep every job accurate through to close and archive
- Data quality: own ATS hygiene, including stage mapping, source attribution, rejection and archive reasons, department and team structure, and stale applications. Spot problems before they show up in a report
- Process and projects: support Talent Ops on process changes, tooling rollouts and projects that help the function scale, plus interview scheduling support during busy periods (or until we roll out agentic scheduling)
- Audit and standardize interview plans across ElevenLabs so pipeline data is comparable
- Cut job setup time by templating common role types
- Automate a manual workflow with AI or integration tooling
- Improve interviewer capacity and assist with automating scheduling
- Own 1-2 Talent Operations projects end to end
Skills
- Prior hands-on Ashby experience as an active, day-to-day user, including setting up jobs, postings, feedback forms, and interview plans
- Experience in recruiting operations or coordination in a fast-moving team
- Messy data bothers you, and you fix the root cause, not just the symptom
- Comfortable using AI tools to cut manual work and move faster
- You can explain a system change to a hiring manager in two sentences
- Able to work in United States timezone hours
- Strong analytical and reporting skills
- You're confident building reports in Ashby and working with exported data in spreadsheets (pivots, lookups, basic formulas), and you can turn the numbers into a clear story about what's working and what isn't
- Interview scheduling at scale, including complex multi-timezone panels
- Organized and able to run projects end to end with multiple stakeholders
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
- Remote work, with a preference for United States timezones. If you prefer, you can work from our offices in New York or San Francisco.
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