Open role
[Remote] Technical Account Manager
Note: The job is a remote job and is open to candidates in USA. Molex is a leading supplier of connectors and interconnect components that supports innovation across electronics, data communications, and other industries. The Technical Account Manager will advise strategic ODM and OEM customers, drive design-win opportunities, and align interconnect solutions with customer architectures and product roadmaps. The role also leads technical sales activities and collaborates with cross-functional teams to support solutions from concept through production.
Responsibilities
- Develop and grow relationships with key engineering, sourcing, and business stakeholders within strategic ODM and OEM accounts
- Drive design-win opportunities by identifying and positioning Molex interconnect solutions within customer platforms and future product roadmaps
- Serve as the primary technical point of contact, translating customer requirements into solutions that align with Molex capabilities and business objectives
- Analyze system architectures, application requirements, and design constraints to recommend standard or customized interconnect solutions
- Lead the technical sales process from opportunity identification and discovery through evaluation, qualification, production release, and revenue realization
- Deliver compelling technical presentations, product demonstrations, and solution recommendations to engineering teams and decision-makers
- Collaborate with Product Management, Engineering, Manufacturing, and Commercial teams to define customer requirements and support new business opportunities
- Support pricing discussions, quotations, forecasting activities, and business case development to maximize customer and business value
- Monitor customer technology roadmaps, market trends, and competitive activity to identify emerging opportunities and influence future product strategy
- Act as the voice of the customer by providing market intelligence, competitive insights, and solution feedback to internal stakeholders
- Support technical troubleshooting and issue resolution during validation, qualification, and production phases
- Provide product training and technical support to customers, channel partners, and sales teams
Skills
- • Read, write, and speak Mandarin Chinese and English languages due to the global nature of customer interactions
- • Experience in technical sales, field applications engineering (FAE), solutions engineering, account management, product marketing, or a related customer-facing technical role
- • Experience supporting customers in a technical B2B environment, preferably within electronics, semiconductor, connectivity, networking, telecommunications, data center, enterprise hardware, or related technology industries
- • Ability to interpret technical specifications, customer requirements, and system-level architectures
- • Strong customer-facing communication skills with the ability to translate technical concepts into business value
- • Willingness to travel as needed to support customer engagements
- • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical discipline
- • Experience working directly with OEM and/or ODM engineering organizations
- • Experience managing multiple customer opportunities and long sales cycles simultaneously
- • Experience with connectors, cable assemblies, high-speed interconnects, networking hardware, servers, storage solutions, or data center infrastructure
- • Experience supporting AI, cloud computing, networking, telecommunications, or enterprise hardware customers
- • Demonstrated success securing design wins and growing strategic customer relationships
- • Experience presenting technical solutions to engineering leaders, business stakeholders, and executive audiences
- • Experience collaborating with cross-functional global teams
Benefits
- Remote role
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Health savings accounts
- Life insurance
- ADD insurance
- Disability coverage
- Retirement benefits
- Paid vacation/time off
- Educational assistance
- May include infertility assistance
- May include paid parental leave
- May include adoption assistance
- Visa sponsorship may be available for qualified candidates within the United States
Company Overview
Company H1B Sponsorship