Note: The job is a remote job and is open to candidates in USA. Titan Banking AI is hiring a Technical Associate to build and manage AI agents and automations supporting its go-to-market and customer operations. The role also owns product communications, customer reporting, sales operations, and customer onboarding support.

Responsibilities

• Build AI automations: Develop and improve AI agents, Claude workflows, and internal tools that eliminate manual work
• Own product communications: Manage documentation, release notes, product tutorials, and customer updates
• Drive customer insights: Build usage reports, maintain dashboards, and track customer outcomes
• Improve sales operations: Automate CRM workflows, maintain internal databases, and streamline processes
• Support growth: Research competitors, document AI use cases, and help onboard customers

Skills

• Recent graduate or early-career candidate with a strong academic background in engineering, CS, business, or a related field
• Technically curious, with exposure to GitHub, scripting, automation tools, or AI agents
• Strong analytical thinker and clear communicator
• Resourceful, detail-oriented, and comfortable figuring things out independently
• Low ego, high ownership, and willing to tackle both technical challenges and everyday operational work
• Internships in engineering, consulting, product, or operations
• Experience building AI automations or side projects
• Interest in fintech

Benefits

• Real ownership: Build systems the team uses every day, not just support projects.
• Direct exposure: Work closely with leadership, engineers, and customers.
• AI-first environment: Gain practical experience building with frontier AI tools.
• Career growth: Opportunity to take on broader responsibilities across growth, product, and operations as the company scales.

Company Overview