Note: The job is a remote job and is open to candidates in USA. Ramp is hiring a Technical Consultant to support enterprise customers using Workday. The role guides Workday integrations, configurations, and financial system designs, while partnering with customers and internal teams to improve implementation outcomes and inform Ramp’s product roadmap.

Responsibilities

• Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
• Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Workday integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Workday Finance & Operations, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Workday integration and configuration options
• Participate in technical discovery to understand customer Workday environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
• Be a subject matter expert across Workday and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
• Troubleshoot Workday integration blockers and guide customers through complex configuration decisions
• Contribute to internal documentation and tooling that scales Ramp's ability to support Workday integration use cases across a growing customer base
• Influence Ramp's product roadmap by channeling Workday customer pain points and feedback to the Product and Engineering teams
• Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
• Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability

Skills

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
• 3+ years of hands-on experience working with Workday, including integration patterns and enterprise deployment models
• Deep familiarity with Workday finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
• Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
• Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
• Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
• Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion

Benefits

• Remote work (United States and Canada)
• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• United States: One Medical annual membership
• United States: 401(k), including employer match on contributions made while employed by Ramp
• United States: Fertility HRA (up to $10,000 per year)
• United States: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• United States: Pet insurance
• United States: In-office perks: lunch, snacks, drinks, and more
• United States: Relocation expense coverage to NYC or SF (if needed)
• Canada: Group medical, dental, and vision coverage through Sun Life
• Canada: Life, AD&D, and disability coverage
• Canada: Fertility drug coverage (up to $4,000 lifetime)
• Canada: Group Retirement Plan with employer match (RRSP + DPSP)
• Canada: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Canada: Employee Assistance Program and virtual care through Lumino Health

Company Overview

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