Note: The job is a remote job and is open to candidates in USA. Harvey Nash is seeking a hands-on, technically fluent Technical Program Manager to lead complex enterprise-systems transformation initiatives. The role will coordinate ERP, billing, Salesforce, customer data, governance, and commerce integration programs while managing dependencies, risks, decisions, executive communications, and delivery cadence.

Responsibilities

• Own a single, trusted view of all active initiatives — status (data-driven, not optimism/pessimism), phase, owners, dependencies, risks, and open decisions
• Map and manage cross-system dependencies — e.g., how a delay in an ERP task ripples into a Salesforce data flow and a billing workstream
• Sit in architecture, integration, and design reviews; understand the decisions; push back when a solution moves technical debt rather than resolving it
• Partner with Engineering Managers and Product Managers to keep plans coherent, sequenced, and unblocked by external teams and system integrators
• Produce executive-ready updates and decision briefs for technical and non-technical leadership — context, options, recommendation. Outcomes and trade-offs, not activity logs
• Surface risks before they become issues; no material surprises in steering-committee updates
• Capture decisions and drive follow-through without heavyweight process
• Run a lightweight, predictable operating cadence — weekly leadership brief, initiative reviews, clear escalation thresholds — that reduces meeting churn instead of adding to it

Skills

• • Proven TPM / technical program leadership delivering enterprise / corporate systems programs (ERP, CRM, billing, data platforms, or similar)
• • Hands-on technical competency in the enterprise systems space — able to reason about data models, system integrations, and architecture, and hold your own with engineers and architects
• • Direct experience with enterprise system implementations or re-implementations, ideally ERP (NetSuite strongly preferred) and/or billing/subscription platforms
• • Strong understanding of system integration patterns — APIs, middleware/iPaaS, event-driven or batch data flows between enterprise applications
• • Familiarity with Salesforce and customer/commerce data models and how they connect to downstream financial and operational systems
• • A roll-up-your-sleeves operator who owns the detail and the artifacts, works independently, and drives to outcomes
• • Excellent written communication — able to synthesize complex, multi-team status into concise executive briefs
• • NetSuite re-implementation experience; experience working alongside system integrator (SI) delivery models
• • Billing tool implementations (subscription / usage billing, CPQ)
• • Data cataloging / governance tooling (Databricks, Atlan, or similar)
• • SaaS / high-growth environment experience
• • Comfort with Jira, Smartsheet, and modern integration/data platforms

Company Overview

Company H1B Sponsorship