Note: The job is a remote job and is open to candidates in USA. Cohere is a security-first enterprise AI company that builds foundation AI models and end-to-end products for real-world business problems. The Technical Program Manager will lead customer-facing engineering programs, coordinating strategic customers, technical teams, and external partners to deliver enterprise-grade AI software and solutions. The role focuses on communication, planning, risk management, cross-functional alignment, execution, and problem solving.

Responsibilities

• Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners
• Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration
• Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment
• Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates
• Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality

Skills

• You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
• You are problem-focused and making customers successful really excites you
• You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress
• You have a Bias for Action - you are very execution focused and you like getting things done
• You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones
• You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines
• Knowledge or experience with LLM training or optimization would be a key differentiator

Benefits

• Equity
• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!).
• Budget for traveling to other offices if you are remote, plus an annual company offsite.
• Remote-friendly work arrangement.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

Company Overview

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