We are seeking a motivated and experienced Remote Truck Dispatcher to join our logistics team. As a truck dispatcher, you will play a critical role in coordinating and managing the daily operations of truck drivers, ensuring efficient and timely deliveries. You will be responsible for communicating with drivers, scheduling shipments, and resolving any transportation-related issues that arise. This is a remote position, providing the flexibility to work from home while supporting our transportation network.

Key Responsibilities

• Driver Coordination: Assign loads to drivers based on location, availability, and load requirements. Communicate with drivers to provide details about routes, pick-ups, and deliveries.
• Route Planning: Develop efficient delivery routes and schedules to maximize productivity, minimize fuel consumption, and meet customer deadlines.
• Load Management: Monitor the status of active shipments, track loads, and ensure drivers are adhering to schedules. Resolve any issues such as delays or route changes.
• Customer Communication: Maintain contact with clients to provide updates on delivery statuses, address concerns, and ensure customer satisfaction.
• Problem-Solving: Handle unexpected situations such as breakdowns, accidents, or weather delays by finding quick and effective solutions.
• Regulatory Compliance: Ensure that drivers comply with legal requirements, including hours of service regulations, vehicle inspections, and safety standards.
• Documentation: Maintain accurate records of dispatch activities, driver logs, and shipment details. Submit reports as needed to the logistics manager or other departments.
• Technology Use: Utilize dispatch software and GPS systems to monitor vehicle locations and ensure on-time deliveries.
• Cost Optimization: Help optimize fuel usage, minimize deadhead miles, and contribute to cost-saving strategies for fleet management.
• Driver Support: Provide ongoing support and assistance to drivers on the road, helping to resolve issues and ensuring their needs are met.

Skills, Knowledge and Expertise

• Prior experience as a truck dispatcher or in a similar logistics role.
• Strong knowledge of transportation and logistics procedures.
• Excellent communication skills and the ability to multi-task in a fast-paced environment.
• Proficient in dispatch software, GPS, and other transportation tools.
• Familiarity with trucking regulations and hours of service laws.
• Strong problem-solving skills and the ability to make quick decisions under pressure.
• Ability to work independently and manage your workload remotely.
• Flexibility to work varying hours, including nights and weekends as needed.

Benefits

Medical Insurance The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided Under this arrangement, the employee is provided with an annual opt out payment. Vision and Prescription The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents Contributions may vary, subject to collective bargaining agreement. Dental Coverage The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents Contributions may vary, subject to collective bargaining agreement. Compensation (from employer): $28.00 - $32.00 / hour