Note: The job is a remote job and is open to candidates in USA. HRchitect is hiring a contract Senior Telestaff Solution Consultant with UKG TeleStaff Cloud expertise and public sector industry knowledge. The role designs and implements UKG solutions, advises customers on configuration and best practices, supports testing, and contributes to quality delivery across the practice.

Responsibilities

• Architect the design of the application
• Utilize the defined implementation process to meet the established implementation milestones and targeted completion dates
• Be a Mentor to your peers
• Responsible for the quality delivery of all things TeleStaff for the practice
• Work with leadership team, alongside UKG, to ensure the latest technological/product enhancements and tools are leverage where applicable
• Perform current business process/rules analysis
• Collaborate with teammates with various skill sets to design and deliver a seamless UKG solution
• Use professional concepts and tools to implement software in various environments
• Advise customers on system configuration, industry specific features, best practices, and system processes and procedures
• Conduct necessary application research, support the creation of testing scenarios and provide testing support
• Utilize professional ability to prioritize issues and respond appropriately to numerous critical situations
• Contribute to the HRchitect Tech Trends Blog
• Interface with customer to build solid relationship
• Actively pursue opportunities within the team to widen your experience
• Demonstrate consistent record of accuracy
• Demonstrate consistency in responsiveness to teammates and customers

Skills

• Applicants must have excellent customer service skills along with a solid understanding of the solution
• * Previous UKG TeleStaff experience required
• Strong communication and leadership skills
• Comfortable appearing and speaking on video calls
• Ability to work independently
• Ability to collaborate as part of a team
• Excellent time management and multi-tasking skills
• Proven record of accuracy in executing work
• 3-10 years of implementing UKG Telestaff Cloud or previous versions
• Experience delivering the unified WFM/TS solution to customers
• A minimum of 5+ years of related work experience
• Preferably for SMB
• Broad knowledge of scheduling, workforce management, HR/Payroll, ERP or similar domain product/systems is preferred

Benefits

• Remote position

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