Note: The job is a remote job and is open to candidates in USA. RemX is recruiting a Senior UX Designer for an unnamed client. The role focuses on improving digital insurance quoting experiences and agent-assisted journeys through research, design, testing, and collaboration with product, business, and technology teams.

Responsibilities

• Partner with product, engineering, and business stakeholders to define and solve customer experience challenges
• Participate throughout the entire UX lifecycle, including discovery, research, ideation, wireframing, prototyping, testing, and final design execution
• Conduct and support user research activities to uncover customer needs, pain points, and opportunities
• Translate research findings into actionable design recommendations and intuitive user experiences
• Create user flows, wireframes, mockups, prototypes, and other UX deliverables
• Design experiences across websites, mobile applications, digital tools, email experiences, and other channels
• Facilitate user testing and usability studies to validate concepts and gather feedback
• Collaborate closely with UX researchers, designers, product managers, and engineers
• Contribute to and work within established design systems, accessibility standards, and UI patterns
• Present design concepts, rationale, and recommendations to stakeholders
• Balance user needs, business goals, and technical feasibility when developing solutions

Skills

• Minimum of 7 years of UX design experience designing digital products or services
• Bachelor's degree (or higher) and 4+ years of UX design experience designing digital products or services
• Strong proficiency with Figma or comparable design tools
• Experience conducting user research and usability testing
• Familiarity with tools such as: • UserTesting • DScout • Optimal Workshop • Userlytics • Similar research platforms
• Experience working within a Product Development Lifecycle (PDLC) environment
• Experience contributing to or maintaining design systems
• Knowledge of accessibility standards and best practices
• Experience within insurance, financial services, or other highly regulated industries is a plus but not required
• End-to-end UX ownership from discovery through delivery
• Strong problem-solving abilities
• User-centered design methodologies such as Design Thinking or Human-Centered Design
• Measurable impact from past projects
• Collaboration with cross-functional teams
• Experience influencing product strategy through customer insights
• Ability to work independently while leveraging research and stakeholder input

Benefits

• Fully remote; must work EST or CST hours

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