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Remote Vacation Service Advisor

Remote · Colombia Full-time

Position Overview We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience. This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

Assist with vacation planning support and reservation requests Coordinate accommodations, scheduling, and related services Maintain accurate client records and documentation in internal systems Communicate professionally with clients via email, phone, and online platforms Review confirmations and service details for accuracy and completeness Provide general customer service and administrative support Follow established processes and workflows Collaborate with internal teams to support client needs

Qualifications

Strong written and verbal communication skills Excellent attention to detail and organizational abilities Comfortable using online systems and digital tools Ability to manage multiple tasks in a remote environment Customer service, scheduling, or administrative experience preferred Reliable internet access and ability to work remotely

Work Environment

Fully remote position Structured and supportive team environment Training and resources provided Additional Information We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.

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