Note: The job is a remote job and is open to candidates in USA. Applied Systems is seeking an executive to own agency adoption and engagement for its commercial lines collaboration solutions across North America. The role sets portfolio adoption strategy, builds scalable operating models, mobilizes cross-functional teams, and leads strategic agency engagements to drive active usage and bound premium.

Responsibilities

• Own the agency adoption and engagement outcome for Applied’s entire commercial lines collaboration portfolio across North America—accountable to leadership for converting product availability into active, day-to-day usage and bound premium at scale
• Identify and marshal the resources required to deliver it—securing the investment and aligning the teams across Applied’s business units and the Customer Experience, Sales, and Delivery functions that own execution
• Set the adoption strategy across the portfolio—including Submissions Manager and Submission-less—defining what strong adoption looks like, building the playbook and operating model that scales it, and driving the organization to deliver against it
• Personally lead the most strategic conversations with Chief Broking Officers and senior agency leaders, earning their buy-in on how Applied helps them execute their agency’s carrier strategy—and securing the executive-level commitment that unlocks adoption across each organization
• Define and scale the digital adoption motion, partnering with Applied’s Customer Experience team to combine human-led and digital enablement into a repeatable model that drives usage and successful outcomes efficiently across the base
• Shape the book-roll strategy that drives market consolidation—prioritizing the highest-value opportunities, building the repeatable process to execute them, and personally leading the largest and most complex migrations
• Own the change-management strategy and build the scalable operating model that turns product availability into durable adoption across the portfolio—this role goes well beyond training and enablement
• Reinforce the network effect on both sides of the market: strengthen agencies’ relationships with carriers and demonstrate to carriers the value of being powered by Cytora
• Travel as needed (up to 25%) for onsite workshops, executive sessions, and strategic business reviews

Skills

• 10+ years in commercial insurance—in agency/brokerage, carrier, distribution, or insurtech—or in management consulting with a strong insurance/P&C focus, with a track record of influencing senior stakeholders and driving outcomes
• Proven ability to lead through influence—mobilizing resources and driving execution across teams you don't own, in a matrixed organization
• Gravitas to hold court with senior leaders at agencies, ideally with an established network across commercial lines distribution
• The executive communication and follow-through to drive complex, multi-stakeholder engagements to completion
• Operates at both altitudes: sets strategy and builds scalable process, and will personally roll up their sleeves on the highest-value, most complex agency engagements when it matters most
• Strong strategic intuition about the goals agencies pursue in placing commercial risk, and how our solutions help them execute
• Product and AI fluency—able to connect our platform's capabilities to concrete underwriting, placement, and operational value in plain language
• A cross-functional orchestrator who partners smoothly across Applied Systems business units—Cytora, EZLynx, Ivans, and Applied Epic—as well as with Sales, Customer Experience, Delivery, and Carrier leadership
• Bachelor's degree or equivalent
• Advanced degree a plus

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday
• We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

Company Overview