JOB DESCRIPTION ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Key requirements and skills: Advanced Excel (Pivot Tables, Power Query, Power Pivot, complex formulas) Expertise in Google Workspace (Google Sheets, Docs, Slides, Drive and Forms) Ability of analyzing data, interpreting data, completing reports, computer and software experience, ability to present data internally and externally, able to identify trends in data, drive critical business decisions Plus all other noted qualifications per the job post. At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Create, review and analyze critical daily, monthly, and annual reports and spreadsheets Prepare presentations in Excel and/or PowerPoint to be shared with management team involving operations, accuracy, and productivity data, using charts, graphs and spreadsheets. Working with varied Operations Leaders to obtain necessary information. Will be communicating with several intercompany team members. Work closely with Operations team to ensure accurate reporting of performance data. Ability to understand and execute reconciliation of reports and quality and production data. Responsible for building and analyzing data that via extensive Excel reporting. Ability to comprehend the TikTok performance results and talk to the data. Administrative work and support for Operations leaders Other duties as directed by supervisor. #LI-Remote REQUIRED SKILLS Must be detail oriented Willing to work extended hours during Month End Strong skills in handling constant change Excellent service skills (timeliness of delivery and quality) Advanced Excel (Pivot Tables, Power Query, Power Pivot, complex formulas) Expertise in Google Workspace (Google Sheets, Docs, Slides, Drive and Forms) Willingness to face new challenges daily Ability to effectively communicate in English, both verbally and written, with all levels of staff and management Strong organizational and time management skills Strong interpersonal and customer service skills Willingness to proactively address ideas and propose alternatives with the purpose of providing and receiving constructive feedback Sound reasoning ability together with strong problem solving skills Ability to view a computer monitor for several hours at a time Ability of analyzing data, interpreting data, completing reports, computer and software experience, ability to present data internally and externally, able to identify trends in data, drive critical business decisions PREFERRED SKILLS Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy ADDITIONAL QUALIFICATIONS/RESPONSIBILITIES CERTIFICATES/SECURITY CLEARANCES/OTHER Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!