Reservation Agent Shanae’s Explores Location: Remote — United States Employment type: [Full or Part time] Compensation: [$45k-80k USD annually] We are seeking an organized, customer-focused Reservation Agent to assist clients with reservation enquiries, manage details accurately and provide timely support throughout the reservation process.

Responsibilities

Respond to client enquiries professionally through email, phone and online channels. Review availability, pricing and options based on client preferences. Process reservations, confirmations, changes and cancellations according to provider policies. Clearly explain payment deadlines, terms and conditions. Maintain accurate client records and follow-up notes. Coordinate with service providers to resolve reservation concerns. Handle client information confidentially.

Qualifications

Strong written and verbal communication skills. Good organization and attention to detail. Confidence using email, online systems and basic computer applications. Ability to manage tasks independently and meet deadlines. Reliable internet access and a suitable computer. Customer service or reservations experience is an advantage. How to apply Submit your résumé through LinkedIn and include a brief introduction highlighting your relevant experience.