We are committed to building an inclusive workplace and encourage applications from all qualified candidates. Comgent is seeking a Resident Network Engineer to support service-provider production networks. You will combine hands-on Junos troubleshooting with design validation, network health reviews and operational guidance. Working closely with customer teams, you will develop a practical understanding of the network and the processes used to keep services available. Assignment Location: Dallas, Texas, USA Engagement: freelance / contract Work arrangement: Remote Schedule: 40 hours per week

Responsibilities

Investigate network and equipment faults, raise vendor technical support cases and track pre-production and production issues through to resolution. Run information-gathering and technology workshops to understand network designs, explain incidents and discuss proposed solutions. Assess network health and advise on platform configurations, software features and operational best practices. Develop operating procedures, configuration standards, fault-diagnosis guidance and implementation plans that support reliable production services. Produce regular written reports covering design work, equipment and network problems, case progress and workarounds. Train customer design, implementation and support personnel, and share lessons with engineering colleagues to reduce the risks of major upgrades and network changes.

Requirements

Relevant experience: 6–10 years of experience preferred. Junos CLI; TCP/IP, MPLS, OSPF, IS-IS, BGP, MPLS-TE, RSVP, LDP, IPv6, peering policy, L3VPN, VPLS, MVPN, Ethernet/802.1Q, QoS/CoS; Ansible, YAML, PyEZ, Python. Technology environment: MX, PTX, ACX. Education: Engineering or Computer Science bachelor/master, or equivalent. Use and evaluate engineering design tools, review technical specifications and designs, and apply empirical analysis, modelling and testing methods to validate solutions. Desirable skills JNCIS/JNCIP/JNCIE/CCNP/CCIE; strong crisis communication. Competencies Strong analytical, customer-facing and presentation skills are needed. You should be able to translate complex requirements into practical solutions and communicate effectively during incidents, including with senior stakeholders.