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🌎Retail Trade & Operations Expert, Remote- Contract

Remote · South Africa Full-time

Role Title: Retail Trade & Operations Expert

Role Type: Contractor

Location: Remote

Required Skills:

  • Retail

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required - your domain knowledge is what matters. This opportunity is open to professionals from various subdomains including Pharmacists, First-Line Supervisors of Retail Sales Workers, General and Operations Managers, and Private Detectives and Investigators who bring at least 5 years of hands-on expertise in retail operations.

Scope of Work:

  • Review, analyze, and provide feedback on simulated retail scenarios and operational workflows to ensure authenticity and accuracy.

  • Contribute insights on best practices, industry standards, and compliance requirements across retail trade subdomains.

  • Create, evaluate, and refine written content related to retail operations, sales processes, and customer service interactions.

  • Assess and validate the logical consistency of retail problem-solving methods and decision-making processes.

  • Participate in structured discussions to clarify terminology, operational nuances, and context-specific challenges within the retail environment.

  • Deliver actionable recommendations for improving AI outputs based on real-world retail expertise.

  • Collaborate remotely using strong written and verbal communication skills to ensure clear, effective knowledge transfer.

Preferred Qualifications:

  • Minimum of 5+ years of experience in retail trade, operations, or relevant subdomains (e.g., pharmacy operations, retail supervision, general management, private investigation in retail).

  • Demonstrated ability to articulate complex operational processes and scenarios clearly in both written and verbal formats.

  • Proven track record of implementing or advising on retail best practices and compliance requirements.

  • Strong analytical skills with attention to detail in reviewing and validating workflows, procedures, and case studies.

  • Experience working collaboratively in remote or distributed engagements.

  • Familiarity with technology-driven solutions or platforms used in retail is a plus.

  • Proactive approach to problem-solving and a commitment to high-quality, real-world accuracy in all deliverables.

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