Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

The Sales Enablement Associate partners with sales team members to provide service, support, and resolve territory issues. Provides the sales team with assistance, including territory maintenance, ensuring data integrity, and scaling initiatives.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing

• Provides service and support to customer territories, including creating accounts, providing sample copies, granting access to instructor resources, preparing pricing exceptions, and CRM tracking.
• Serves as an ambassador to internal and external customers; partners with sales team members to resolve external customer issues.
• Collaborates with the sales and customer success team to ensure there is a focus on revenue growing activities; work includes solving for order / technical issues, researching critical data points (pricing, ISBNs, office hours, and instructor resources), and managing engagement platform cadence.
• Works with cross-functional teams to scale sales initiatives including data research and maintenance, and scaling communication networks. 

We are looking for someone with

• Bachelor’s degree in a related field or equivalent experience required, with 2+ years of experience in a related field.
• Strong problem-solving and critical thinking skills with a customer-centric approach.
• Ability to work independently with speed, accuracy, and attention to detail to deliver results.
• Excellent organizational, communication, and collaboration skills, including the ability to share ideas effectively.
• Demonstrated flexibility and adaptability to meet customer demands and support business needs.
• Proficient understanding of product landscape, services, and support, with proficiency in Microsoft Office Suite and CRM systems.

Why work for us?

At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.

The pay range for this position is between $35,700-$45,000 USD annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

Bachelor's degree in related field or equivalent experience required, with 2+ years related experience; proficiency in Microsoft Office Suite and CRM systems; strong problem-solving, communication, and collaboration skills.

Key Responsibilities

• providing sales support
• maintaining territories
• resolving customer issues

Skills & Tools

Microsoft Office Suite, CRM

Job Details

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Iowa, United States
• Salary: USD 35,700 – 45,000 / year
• Languages: English

About Confidential

A learning science company creating next-generation platforms used by students and educators worldwide. — Industry: Education