• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations

• Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• Requires general knowledge of refractories
• Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
• Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
• Requires strong analytical skills and the ability to assemble and quickly analyze data
• Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
• Requires excellent organization skills with accurate and precise attention to detail
• Requires self-motivation with the ability to adapt quickly
• The Sales Engineer requires four plus (5+) years of refractory or industrial-based field experience with emphasis on sales and marketing.

• Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
• Lifting: 50 pounds less than 1/3 of the time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
• Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
• Noise: Requires working in quiet conditions.

B.S. in Engineering, Industrial Technology or related field; 5+ years refractory or industrial field experience with sales emphasis; Microsoft Office Suite with advanced Excel; strong communication, analytical, and organizational skills; ability to lift 50 pounds.

Key Responsibilities

• soliciting sales orders
• providing technical assistance
• developing customer relationships

Skills & Tools

Microsoft Office Suite, Microsoft Excel, CRM

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Pingtung County, Taiwan, Taiwan
• Languages: English

About Calderys

A refractory products company providing technical sales and customer support. — Industry: Manufacturing