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Sales Representative, Veterinary Answering Service

Remote · Sri Lanka Full-time

Role summary The Sales Representative grows our client base by finding veterinary practices that need reliable phone coverage and signing them up. You own the full sales cycle, from first outreach to sign-up, and a smooth handoff to our onboarding team. This role suits someone who enjoys conversations with practice owners and managers, understands the pressure on a busy clinic's front desk, and likes hitting clear targets. Key responsibilities

  • Prospect veterinary practices (general, emergency, specialty and mobile) by phone, email, LinkedIn and referrals.
  • Run discovery calls to learn each clinic's call volume, staffing gaps, after-hours needs and current answering setup.
  • Present out services and tailor a coverage plan: overflow, after-hours, lunch coverage or full answering.
  • Prepare quotes and proposals, handle objections and negotiate terms within approved pricing.
  • Manage a pipeline in our CRM, with accurate notes, stages and forecasts.
  • Hand new clients to onboarding with complete details: call-flow preferences, protocols, contacts and go-live date.
  • Follow up with new clients in their first 30–60 days to confirm they are satisfied and spot upsell opportunities.
  • Represent the company at veterinary conferences, association events and webinars as needed.
  • Share market feedback (competitor pricing, common objections, feature requests) with management.

Qualifications

Required

  • Confident on the phone and comfortable with cold outreach.
  • Clear, friendly writing for emails and proposals.
  • Organized and self-directed; able to manage a pipeline with little supervision.
  • Comfortable with a CRM and basic tools
  • BDR and SDR experience

Preferred

  • Experience in veterinary or human healthcare: as a sales rep, practice manager, receptionist or technician.
  • Knowledge of answering services, call centers or phone systems (VoIP).
  • Existing network of veterinary practice owners or managers.

Compensation and details

  • Base pay:$40K annual base + $10k-40K commission.
  • Location: Work from home, USA
  • Benefits: PTO for full-time employees

Pay: From $40,000.00 per year Benefits:

  • Paid time off

Application Question(s):

  • Have you ever had a remote job? If so, what company and how did you like it?
  • How many jobs have you had that you held for more than 2 years?
  • Whare are the names of the veterinary clinics you worked at? (If applicable)

Education:

  • High school or equivalent (Required)

Experience:

  • Veterinary: 2 years (Preferred)

Work Location: Remote

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