About us Dryer Vent Squad is a local small business focused exclusively on residential and light commercial dryer vent systems. We inspect, clean, repair, and reroute dryer vents. We’re seeking an organized, customer-focused Scheduling Coordinator to manage appointments, support customers, assist with marketing efforts, and contribute to growing our residential dryer vent service business. The ideal candidate is friendly on the phone, detail-oriented, comfortable with light sales, and able to multitask in a fast-paced environment. There is an opportunity to earn additional income through sales and marketing that can be discussed during the interview process. Customer Service Skills This role is often the first impression of the company, making customer service skills essential for creating positive interactions and representing Dryer Vent Squad effectively. Key skills Friendly phone presence Active listening Conflict resolution Empathy and patience Clear communication Professional texting/email etiquette What good looks like: Converts nervous callers into booked customers Handles complaints calmly Explains services in plain language Makes customers feel taken care of Even if you are not a “salesperson,” you should feel supported and confident in helping increase booked jobs and ticket value, knowing training and operational support are provided. Job Type: Part-time Pay: $12.50 - $15.00 per hour Location Cincinnati, OH (Required) Work Location: Remote