Company Description

Right at Home Milwaukee and Whitefish Bay provides non-medical senior care that enables older adults to live safely and independently in their own homes. Services are tailored to each family and may include housekeeping, light cooking and meal preparation, medication reminders, transportation, and laundry. The organization also offers specialized support for individuals living with Alzheimer’s, cognitive and dementia conditions, Parkinson’s, diabetes, and those needing hospice-related care. The Milwaukee office serves a wide range of communities in and around Milwaukee, while the Whitefish Bay office supports clients in Bayside, Brown Deer, Fox Point, Glendale, River Hills, Shorewood, Whitefish Bay, and Milwaukee’s downtown and Eastside areas. Team members join a mission-driven organization focused on dignity, respect, and improving quality of life for older adults and their families. Role Description The Scheduling Manager is a part-time, remote role responsible for coordinating caregiver schedules to ensure timely and consistent service for clients across the Milwaukee and Whitefish Bay service areas. This role manages daily and weekly schedules, matches caregivers to client needs and preferences, and updates assignments as client care plans or caregiver availability changes. The Scheduling Manager communicates regularly with caregivers, clients, and office staff to confirm shifts, address scheduling conflicts, and support high-quality care delivery. Additional tasks include maintaining accurate records in scheduling systems, monitoring coverage and staffing levels, and collaborating with the care team to anticipate and plan for changes in client demand. The position requires attention to detail, responsiveness, and commitment to client satisfaction and caregiver support.

Qualifications

Strong Scheduling and Production Planning skills to manage caregiver shifts and align staffing with client needs. Excellent Planning and Analytical Skills to forecast demand, prioritize assignments, and adjust schedules efficiently. Effective Communication skills to collaborate with caregivers, clients, and office staff in a clear, professional manner. Proficiency with basic computer applications and scheduling or CRM software; ability to learn new systems quickly. Experience in home care, healthcare support, or service-based operations scheduling is beneficial. Demonstrated ability to work independently in a remote environment, manage multiple priorities, and meet deadlines. Strong organizational skills, reliability, and a client-focused mindset; commitment to confidentiality and ethical conduct. High school diploma or equivalent required; additional education or training in operations, healthcare administration, or related fields is a plus.