About brighthush

brighthush is a trailblazer in the sports, leisure and lifestyle sector, offering an unrivalled selection of trophies, awards and commemorative items to teams, clubs, leagues and corporate partners across the United Kingdom. With a heritage spanning more than four decades, brighthush has built a reputation for quality, speed and personalised service. Our mission is simple: to deliver the finest awards experience, combining the convenience of a modern webstore with the warmth of a local shop, all powered by cutting‑edge technology and a team of dedicated Customer Champions stationed throughout the country.

Why brighthush?

Working with brighthush means joining a dynamic, growth‑oriented business that values innovation, customer focus and personal development. As a Remote Customer Support Specialist, you’ll be at the forefront of our customer journey, helping teams and clubs celebrate their achievements while earning a substantial, uncapped commission. Whether you’re a seasoned professional or just starting out, brighthush offers a flexible, supportive environment that rewards hard work and creativity.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across the UK, using a combination of online research, social media outreach and industry events.
• Territory Management: Own a defined geographic area, building strong relationships with local clubs, schools and corporate partners.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalised experience.
• Brand Advocacy: Act as the voice of brighthush in your region, gathering feedback, spotting trends and relaying insights to the central team.
• Target Achievement: Set, monitor and exceed monthly and quarterly sales targets, leveraging commission incentives to maximise earnings.
• Value‑Added Service: Offer product knowledge, engraving options and delivery timelines, positioning brighthush as the go‑to provider for all award needs.

Essential Qualifications

• High‑school diploma or equivalent; a degree in Business, Marketing or a related field is a plus.
• Strong communication skills, both written and verbal, with a friendly, professional tone.
• Comfortable using the internet, CRM systems and cloud‑based software.
• Organised, disciplined and self‑motivated, with the ability to manage time effectively in a remote setting.
• Passion for sports, leisure or community activities – a genuine interest in the products we sell.

Preferred Experience

• Previous customer service or sales experience, preferably in a B2B environment.
• Experience with commission‑based compensation structures.
• Familiarity with the UK sports and leisure market.
• Basic understanding of e‑commerce platforms and online order processing.

Skills & Competencies

• Excellent interpersonal skills – able to build rapport quickly.
• Problem‑solving mindset – turning challenges into opportunities.
• Adaptability – thriving in a fast‑moving, technology‑driven workplace.
• Attention to detail – ensuring accurate order entry and follow‑up.
• Team player – collaborating with marketing, logistics and design teams.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent. As a Remote Customer Support Specialist, you’ll have access to:

• Comprehensive onboarding and ongoing training modules covering product knowledge, sales techniques and customer relationship management.
• Mentorship from senior Customer Champions and Sales Leaders.
• Clear career pathways – from Specialist to Territory Manager, Regional Lead or even Product Development roles.
• Regular performance reviews and personalised development plans.
• Opportunities to attend industry conferences, workshops and networking events.

Work Environment & Culture

brighthush champions a culture of flexibility, collaboration and continuous improvement. As a remote employee, you’ll enjoy:

• Full autonomy over your schedule – work when you’re most productive.
• Access to a cloud‑based CRM and communication suite, enabling seamless collaboration with colleagues across the UK.
• A supportive community of remote teammates who share best practices and celebrate successes.
• Regular virtual team gatherings, knowledge‑sharing sessions and social events.

Compensation, Perks & Benefits

This role is commission‑only, offering an uncapped earning potential that rewards performance. In addition to competitive commissions, you’ll receive:

• Commission paid on retained business, ensuring long‑term income from repeat clients.
• Performance‑based bonus schemes after six months of successful sales.
• Full training and ongoing support – no prior sales experience required.
• Flexible, remote work – no commuting time, no office overhead.
• Access to brighthush’s extensive product catalogue for personal use or gifting.
• Health and wellbeing resources, including virtual fitness classes and mental health support.

What You’ll Need to Succeed

To thrive in this role, you’ll need a reliable home office setup, including:

• High‑speed broadband connection.
• Computer with a webcam and microphone.
• Dedicated workspace free from distractions.
• Telephone or VoIP system for client calls.

Ready to Join brighthush?

If you’re a motivated, customer‑centric professional looking to earn a substantial, uncapped income from the comfort of your home, brighthush invites you to apply. This is more than a job – it’s an opportunity to be part of a passionate team that celebrates achievement, fosters growth and delivers excellence to the UK’s sports and leisure community.

Apply today and start your journey with brighthush!