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Seasoned Remote Inside Sales Virtual Assistant – Lead Generation & Appointment Setting Specialist Driving Accelerated Growth for Innovative Businesses at brighthush

Remote · Canada Full-time
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About brighthush

brighthush is a trailblazing, fully distributed agency that empowers visionary entrepreneurs and high‑growth companies to reclaim their most precious resource: time. By transforming every inbound lead into a meaningful business opportunity, we help our clients scale impact, accelerate revenue, and build lasting relationships—all while freeing founders and sales teams to focus on strategy and closing deals.

Our culture thrives on curiosity, resilience, and a relentless drive to deliver results. We are a network of high‑performers who excel in a flexible, results‑oriented environment. If you are passionate about sales, love working remotely, and want to be part of a company that values growth, creativity, and work‑life balance, brighthush is the place for you.

Why brighthush?

At brighthush, we don’t just provide inside sales support; we partner with our clients to create a seamless pipeline that fuels their growth. Our data‑driven, process‑oriented, and customer‑centric approach means we nurture every potential connection into a qualified opportunity that drives revenue and fuels long‑term success. By joining our team, you’ll become an integral part of a mission that empowers businesses to thrive in a competitive landscape.

What You’ll Do

As a Remote Inside Sales Virtual Assistant, you will be the bridge between a cold prospect and a high‑value sales meeting. Your day‑to‑day activities will include:

  • Lead Qualification & Appointment Setting: Conduct outbound prospecting calls and emails to generate qualified appointments for our clients’ sales teams.
  • CRM Mastery: Maintain and update CRM records (brighthush, Salesforce, HubSpot, or similar) with accurate, real‑time data on prospect interactions, status, and next steps.
  • Script & Template Development: Craft and refine outreach scripts and email templates that resonate with target audiences and drive engagement.
  • Performance Tracking: Track and report on key metrics such as call volume, conversion rates, and appointment setting success, providing actionable insights to improve performance.
  • Strategic Collaboration: Work closely with account managers and sales leaders to align outreach strategies with client goals and timelines.
  • Continuous Learning: Stay current on industry trends, competitor activities, and emerging sales tools to continuously enhance outreach effectiveness.
  • Compliance & Data Security: Ensure compliance with data privacy regulations and company policies when handling sensitive prospect information.

Key Responsibilities

  • Execute outbound prospecting calls and emails to generate qualified appointments for our clients’ sales teams.
  • Maintain and update CRM records (brighthush, Salesforce, HubSpot, or similar) with accurate, real‑time data on prospect interactions, status, and next steps.
  • Develop and refine outreach scripts and email templates that resonate with target audiences and drive engagement.
  • Track and report on key metrics such as call volume, conversion rates, and appointment setting success, providing actionable insights to improve performance.
  • Collaborate closely with account managers and sales leaders to align outreach strategies with client goals and timelines.
  • Stay current on industry trends, competitor activities, and emerging sales tools to continuously enhance outreach effectiveness.
  • Participate in regular training sessions, coaching calls, and knowledge‑sharing workshops to sharpen sales skills and stay ahead of the curve.
  • Ensure compliance with data privacy regulations and company policies when handling sensitive prospect information.

Essential Qualifications

  • Proven experience in inside sales, appointment setting, or a similar outbound role—ideally in a B2B SaaS or tech environment.
  • Near‑native fluency in English, with exceptional written and verbal communication skills.
  • Strong analytical mindset: comfortable working with numbers, metrics, and data to drive decisions.
  • Highly organized and disciplined with time management; able to juggle multiple prospects and follow‑ups simultaneously.
  • Tech‑savvy: proficient with CRM platforms (brighthush, Salesforce, HubSpot), VOIP tools, and the brighthush suite.
  • Reliable home office setup: dedicated workspace, high‑speed internet, and backup power to ensure uninterrupted performance.
  • Self‑starter attitude: proactive, results‑oriented, and able to thrive in a remote, autonomous environment.

Preferred Qualifications

  • Experience with sales engagement platforms such as Outreach, SalesLoft, or similar.
  • Background in B2B SaaS sales or a deep understanding of the tech startup ecosystem.
  • Knowledge of marketing automation tools and lead scoring methodologies.
  • Previous experience working in a high‑growth, fast‑paced startup environment.
  • Fluency in additional languages (Spanish, French, German, etc.) is a plus.

Skills & Competencies

  • Communication Excellence: Ability to craft compelling messages, handle objections, and build rapport quickly.
  • Persistence & Resilience: View “no” as a stepping stone to the next “yes” and maintain motivation through high call volumes.
  • Data‑Driven Decision Making: Use metrics to refine outreach tactics and improve conversion rates.
  • Collaboration: Work seamlessly with sales, marketing, and product teams to align outreach with broader business objectives.
  • Adaptability: Quickly adjust scripts and strategies based on feedback, market changes, or new product launches.
  • Time Management: Prioritize tasks, meet deadlines, and maintain a high level of productivity in a remote setting.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Virtual Assistant – Inside Sales, you’ll have access to:

  • Structured onboarding program with mentorship from senior sales leaders.
  • Monthly skill‑building workshops covering advanced prospecting techniques, objection handling, and sales psychology.
  • Access to industry conferences, webinars, and certifications at no cost to you.
  • Clear performance‑based career ladder: from Inside Sales Specialist to Senior Inside Sales Lead, and eventually to Sales Operations Manager or Sales Enablement Lead.
  • Opportunities to transition into full‑time sales roles, product marketing, or business development within the brighthush ecosystem.

Work Environment & Company Culture

We’re a fully distributed team, so you’ll work from anywhere with a reliable internet connection. Our culture is defined by:

  • Flexibility: Set your own hours within core overlap windows to accommodate global clients.
  • Transparency: Weekly all‑hands meetings, open‑door policy, and real‑time dashboards keep everyone aligned.
  • Collaboration: Regular virtual coffee chats, team building events, and cross‑functional projects foster camaraderie.
  • Recognition: Monthly shout‑outs, spot bonuses, and a peer‑recognition platform celebrate achievements.
  • Well‑being: We support mental health with flexible PTO, wellness stipends, and virtual fitness classes.

Compensation & Benefits

While specific numbers vary based on experience, we offer a competitive base salary plus performance incentives that reward results. In addition:

  • Health & Wellness: Comprehensive HMO coverage with a top provider.
  • Life Insurance: Group life coverage to protect you and your family.
  • Paid Time Off: Generous PTO, sick leave, and paid holidays.
  • Financial Rewards: Overtime pay, night differential, and a 13th‑month bonus.
  • Professional Development: Budget for courses, certifications, and conferences.
  • Technology Stipend: Reimbursement for home office equipment, high‑speed internet, and software subscriptions.
  • Retirement Plan: 401(k) match to help you secure your future.

How to Apply

Ready to join a team that values impact, growth, and work‑life balance? Submit your resume and a brief cover letter explaining why you’re the perfect fit for the Virtual Assistant – Inside Sales role at brighthush. We look forward to exploring how your skills and passion can help us drive success for our clients and our company.

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