About the role

To accelerate our growth across EMEA, we’re searching for an exceptional Senior Account Executive to join the team at Shopify in Italy. Your mission will be to help mid-market businesses in Italy (with revenues between €5-40M online) identify their goals and make the right choices for their success. This team will be critical to our long-term success and will have the opportunity to shape Shopify's growth. We are in hyper-growth mode, and this is where you come in.

Key Responsibilities

• Drive sales revenue through new client acquisition within some of EMEA’s most exciting brands.

• Actively manage the sales process, including positioning, presenting, demoing Shopify, and closing sales.

• Serve as expert commerce when engaging with prospects.

• Build and manage a book of business through outbound prospecting and inbound opportunities.

• Stay organized by effectively managing an account set and keeping detailed, accurate notes of all sales-related activities.

• Identify each client’s unique needs and develop effective sales strategies.

• Work cross-functionally with other teams, particularly partnerships, and take ownership of various events.

• Achieve your sales targets and performance metrics.

Qualifications

• Proficiency in both English and native Italian is essential for doing business.

• Shopify is a remote company, but we participate in many customer and partner events across Italy, primarily in Milan, so being located in those cities or within a maximum of 2 hours away is preferred.

• Extensive technology sales experience in a closing role within a fast-paced environment, focusing on consultative solution selling for a SaaS or eCommerce company, with a proven track record of overachievement.

• Demonstrated experience in managing full and complex sales cycles, preferably in a technology or software product environment.

• You are a commerce subject-matter expert and understand unique business needs, enabling you to demonstrate how merchants can significantly grow their businesses.

• A demonstrated ability to drive sales with all stakeholders (from business to IT, mid-level to senior executives), consistently achieving success in a fast-paced, high-growth sales environment.

• Experience orchestrating multiple internal resources to strengthen sales initiatives, solve merchant problems, and close deals.

• High comfort level with deep technical product knowledge, aspiring to become a Shopify product expert.

• Merchant-obsessed: You are customer-focused and do the right things the right way every time.

• Driven: You have a results-oriented attitude with a growth mindset.

• Analytical: You are capable of providing consistent and accurate sales forecasts.

• Solution-oriented: You can identify and creatively solve complex problems to keep the sales process on track.

• Thrive on change: Commerce is always evolving, Shopify is ever-changing, and adaptability is essential.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We hire people, not resumes. If you think you’re right for the role, apply now.

Proficiency in English and native Italian; extensive technology sales experience in a closing role with SaaS/eCommerce; proven track record of overachievement; ability to manage complex sales cycles; remote work with travel to events in Italy.

Key Responsibilities

• driving sales revenue
• managing sales process
• building client relationships

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Italy
• Languages: English, Italian

About Shopify

A global commerce platform that empowers entrepreneurs and enterprises to start and scale businesses. — Industry: Information Technology