Open role
Senior Administrator, Candidate Care - Process Improvement
This is a position within Haldren and not with one of its clients.
This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through.
Key Responsibilities
- Support reporting packs and dashboard inputs for operational oversight
- Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)
- Standardise templates and operating procedures to reduce rework and improve consistency
- Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning
- Own end-to-end administrative workflows for searches, including document control and scheduling
Requirements
- 5+ years in senior administration, operations support, or coordination roles
- Experience maintaining CRM or ATS data with strong discipline for data quality
- Comfort supporting invoicing, vendor coordination, or basic finance admin workflows
- Strong written and verbal communication skills in a professional services environment
- High attention to detail, with consistent follow-through on deadlines and stakeholder expectations
- Comfort working with confidential information and applying sound judgement
- Ability to work effectively in a remote environment with disciplined time management
Benefits
- Salary range: 340,000 - 480,000
- Remote work arrangement (South Africa)
- Opportunities for professional growth
- Flat management structure with direct access to decision-makers.
- Open communication environment.
- Full medical coverage.
Originally posted on