Remote but must be willing to work M-F 8:30-5 Eastern. POSITION SUMMARY: The Senior Business Systems Analyst is responsible for the design, implementation, and support of software solutions that provide the framework for key business functions of their clients. This individual will be responsible for understanding both technical and business concepts and must be able to communicate those concepts to internal users and software developers. The Senior Business Systems Analyst will be responsible for defining system objectives and features, developing thorough functional design specifications, analyzing business requirements, and delivering a complete solution that meets the needs of the client. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. Four (4) year college degree. Minimum two (2) years as a business analyst with experience documenting requirements, detailed business process modeling, developing functional design specifications, and exposure to application development. Five (5) or more years of relevant experience with growing responsibilities. Competence in software required to perform job functions. Ability to learn new technologies, software, and technical methodologies. Experience providing application support or business system solution strategies with complex integrated systems. Demonstrated experience in managing and leading enhancements of existing systems and technology. Ability to lead multiple larger cross-functional project teams or engagements at the same time Excellent verbal and written communication skills and ability to discuss technical issues with non-technical audiences. Works diligently to achieve consistent results in all areas of responsibility. Demonstrated record of goal realization. Advanced analytical and problem-solving ability. Uses advanced knowledge of the company and experience to inform good judgment. Demonstrated record of strong interpersonal skills. Self-starter and team player who excels at building trusting relationships. Plans and completes operational duties, goals and initiatives within schedule, budget, and span of decision-making responsibility. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA and The BAYADA Way. Updates job knowledge by participating in educational opportunities. Seeks out educational opportunities both within and outside the organization. Assists training and coaching of colleagues as appropriate. Develop and maintain business specific knowledge and associated systems knowledge related to the applications supported by the team. Utilize strong analytical and project management skills to coordinate between business owners, application owners, and developers in the conceptualization of new enhancements as well as iterating on existing ones. Increasing involvement in the management of scope, requirements and timelines throughout the project lifecycle. Analyze requests for new applications and enhancements to existing applications for impact, cost, benefit, risk, and deployment requirements. Active role in the release management process including resource scheduling, budget, timeline, and correspondence with customer. Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution. Analyze application usage and make recommendations to improve performance and usability and lower cost of application support. Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. Perform related duties, or as required or requested by supervisor. BAYADA believes that our employees are our greatest asset: Base Salary: $90,000 - $100,000 / year depending on qualifications Bonus Opportunity BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.