At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Commissioning Service Manager Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB. The work model for the role is: remote, based in Cleveland, OH. Ability and willingness to travel up to 80%. Key Responsibilities: - Leads complex site field service activities, ensuring strict compliance with safety and environmental guidelines. - Drives identification of new service business opportunities in partnership with customers and cross-functional teams. - Acts as a technical trainer/coach for team members and customers. - Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. - Applying safety rules and safe practices, as well as environmental responsibilities during all service activities. - Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment. Qualifications: - High School Diploma or GED required. - 8+ years minimum experience required, strong background in Symphony Plus preferred. - Knowledge in