About Nexahire

At nexahire, we are redefining the future of healthcare technology. Our mission is simple yet powerful: every human matters, and we will not stop until everyone everywhere has access to the highest quality healthcare solutions. With a portfolio that spans cutting‑edge medical devices, integrated IT platforms, and patient‑centric software, we empower hospitals, health systems, and community clinics to deliver safer, faster, and more personalized care.

Our culture is built on collaboration, innovation, and a relentless focus on impact. We celebrate diversity, encourage continuous learning, and reward bold ideas that drive measurable change. If you’re passionate about technology, thrive in a fast‑moving environment, and want to make a tangible difference in people’s lives, nexahire is the place for you.

Position Overview

We are seeking an experienced Customer Project Manager to lead complex capital equipment installations and IT solution implementations across the New England and Eastern New York region. This field‑based role requires up to 75% travel and involves coordinating cross‑functional teams, managing stakeholder expectations, and ensuring projects are delivered on time, within scope, and with exceptional customer satisfaction.

Key Responsibilities

• Project Leadership: Own end‑to‑end delivery of multiple projects ranging from IT system integrations to capital equipment installations. Develop and maintain detailed project plans, risk registers, and status reports.
• Stakeholder Management: Serve as the primary point of contact for hospital project managers, clinical leads, and technical teams. Build strong relationships with internal sales, engineering, and support functions, as well as external vendors.
• Scope & Schedule Management: Define project scope, objectives, and deliverables in alignment with the Statement of Work (SOW). Monitor progress, identify deviations, and implement corrective actions to keep projects on track.
• Site Readiness & Compliance: Conduct pre‑installation site assessments, coordinate logistics, and ensure all regulatory and safety requirements are met before equipment deployment.
• Team Coordination: Lead multidisciplinary teams, facilitate daily stand‑ups, and drive cross‑functional collaboration to resolve technical and operational challenges.
• Quality & Customer Experience: Champion a customer‑centric mindset, ensuring that every interaction reflects nexahire’s commitment to excellence and patient safety.
• Travel & Flexibility: Travel up to 75% of the time within the New England and Eastern NY zone, adapting to varying project timelines and client needs.
• Certification & Compliance: Maintain PMI certification (PMP, CAPM, or equivalent) as required for the role, and adhere to all company policies and industry standards.

Essential Qualifications

• Minimum 5 years of project management experience in a healthcare environment, with a focus on IT integration, patient monitoring, telemetry, or nursing informatics.
• Bachelor’s degree in Clinical Science, Computer Science, Information Technology, Project Management, or a related field.
• Strong leadership skills with the ability to influence cross‑functional teams and senior stakeholders.
• Excellent verbal and written communication skills, capable of translating technical concepts for diverse audiences.
• Proficiency in project management tools (e.g., MS Project, JIRA, Smartsheet) and familiarity with healthcare IT standards (HL7, DICOM, FHIR).
• Valid driver’s license and willingness to travel extensively within the region.
• Physical, cognitive, and environmental capability to perform field duties, with accommodations available as needed.

Preferred Qualifications

• PMI certification (PMP, CAPM, or equivalent) obtained prior to or within the first 90 days of employment.
• Experience managing large-scale capital equipment projects (>$1M budget) in acute care settings.
• Knowledge of regulatory compliance frameworks such as ISO 13485, FDA 21 CFR Part 820, and HIPAA.
• Background in change management and user training for clinical staff.
• Fluency in additional languages spoken in the New England region (e.g., Spanish, French).

Core Competencies & Skills

• Strategic Thinking: Ability to align project goals with organizational strategy and long‑term vision.
• Problem Solving: Proactive identification and resolution of technical, logistical, and stakeholder challenges.
• Collaboration: Proven track record of working effectively with cross‑functional teams in a matrixed environment.
• Customer Focus: Commitment to delivering exceptional service and measurable value to clients.
• Adaptability: Comfortable navigating changing priorities, tight deadlines, and evolving technology landscapes.
• Data‑Driven Decision Making: Use metrics and analytics to inform project decisions and continuous improvement.

Career Growth & Learning Opportunities

At nexahire, your professional development is a top priority. As a Customer Project Manager, you will:

• Advance to senior project management roles, such as Program Manager or Director of Implementation Services.
• Participate in leadership development programs, including mentorship, executive coaching, and cross‑departmental rotations.
• Earn additional certifications (e.g., Agile, Six Sigma, PMP) through our tuition reimbursement and learning stipend.
• Contribute to industry conferences, white papers, and speaking engagements, positioning you as a thought leader in healthcare technology.

Work Environment & Culture

Our teams thrive on collaboration, transparency, and a shared commitment to patient outcomes. You’ll enjoy:

• Modern, open‑office spaces in our New England headquarters, with flexible work arrangements for office‑based staff.
• Regular team‑building events, hackathons, and innovation challenges.
• A culture that celebrates both individual achievements and collective success.
• Access to cutting‑edge tools and technologies that enable you to deliver world‑class solutions.

Compensation & Benefits

While specific salary ranges vary by location, nexahire offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Annual performance bonus potential and long‑term incentive plans.
• Comprehensive health, dental, and vision insurance, with a company contribution to HSA.
• 401(k) plan with up to 7% employer match.
• Generous paid time off (PTO), holidays, and a flexible vacation policy.
• Employee stock purchase plan and equity options for eligible roles.
• Professional development stipend and tuition reimbursement.
• Wellness programs, including gym memberships, mental health resources, and on‑site fitness classes.

Why Join Nexahire?

As a Customer Project Manager, you will be at the forefront of transforming healthcare delivery. You’ll:

• Lead projects that directly improve patient safety and clinical efficiency.
• Work with a passionate, multidisciplinary team that values innovation and impact.
• Enjoy a dynamic, field‑based role that offers variety, travel, and the chance to build lasting relationships with healthcare leaders.
• Benefit from a supportive culture that rewards initiative, creativity, and results.

Ready to Make a Difference?

If you are a seasoned project manager with a passion for healthcare technology, a proven track record of delivering complex installations, and a desire to work in a collaborative, mission‑driven environment, we want to hear from you. Apply today and help nexahire bring cutting‑edge solutions to hospitals and clinics across New England and Eastern New York.