Senior Project Manager inecta Food | Remote (Canada) | Full-time About Role inecta is hiring a Senior Project Manager to own the full delivery of our ERP implementation projects. You’ll manage client relationships, keep projects on plan and on budget, and turn customers into long-term reference clients. You’ll also mentor other project managers and help improve how our delivery team works. Key Responsibilities - Client Handling and Upselling. Build and maintain strong client relationships that support inecta’s profitability and strategic goals, while identifying and developing new business opportunities. Ensure all actions are aligned with inecta’s best interests, recognizing the importance of retaining profitable reference clients. Proactively and effectively manage client expectations. - Lead client relationships with credibility, navigate sensitive conversations, resolve concerns and minimize escalations, and maintain client satisfaction as a means to further inecta’s business success. - Plan-Driven Project Execution: Ensures proactive, plan-driven project execution across multiple projects by using the project plan as the authoritative guide for tasks and timelines. Drive accountability by ensuring assigned resources complete tasks as scheduled, with timely status updates reflecting actual progress. - Risk Management & Communication: Independently assess and escalate risks appropriately, keep stakeholders informed. Identify potential deviations early and take corrective action to maintain alignment with the plan. - Financial Accountability & Scope Management: Anticipates and manages budget risks. Manages change orders with clients and ensures alignment with internal stakeholders. Trusted for reliable financial ownership. Maintains and proactively communicates accurate and up to date scope and budget status. - Responsive Self-Starter: Responds promptly to internal and external communications. Maintains consistent communication and follows through on open items. Proactively drives workstreams forward, anticipates needs, and takes ownership of planning and delivery with little oversight. - Mentorship & Leadership: Leads internal initiatives, sets delivery standards, and trains others. Champions onboarding, documentation, and team-wide process maturity. Requirements - Degree in business, accounting, finance, MIS, or similar; or equivalent work experience. - Familiarity with current technology trends and