About brighthush

brighthush is a trailblazing fintech powerhouse that redefines how financial institutions, platforms, and merchants reward and engage their customers. By delivering a robust, cloud-native rewards infrastructure, we empower banks, credit unions, and e‑commerce partners to create personalized loyalty experiences that drive growth, retention, and brand advocacy. Our mission is simple yet ambitious: to make every transaction a rewarding journey.

With a culture rooted in innovation, collaboration, and continuous learning, brighthush has rapidly scaled from a startup to a global leader. Our engineering teams are the heartbeat of our product, crafting scalable, event‑driven services that handle millions of transactions per day while maintaining impeccable reliability and performance.

Role Overview

As a Senior Software Engineer II on the Customer Experience team, you will be at the forefront of building and evolving the backend services that power our rewards platform. You will architect high‑throughput, fault‑tolerant systems, lead technical initiatives, and mentor a growing cohort of talented engineers. Your expertise in Go or TypeScript, coupled with a deep understanding of distributed systems and cloud-native technologies, will help us deliver seamless, secure, and scalable experiences to millions of users worldwide.

Key Responsibilities

• Design & Build Scalable Services: Lead the end‑to‑end development of microservices that process reward transactions, user profiles, and real‑time analytics.
• Architect Event‑Driven Pipelines: Implement event sourcing, message queues (SQS, Kafka), and workflow orchestration (Temporal) to ensure data consistency and resilience.
• Technical Leadership: Own the technical vision for your service domain, drive best practices, and influence architectural decisions across the platform.
• Mentor & Coach: Provide code reviews, pair programming, and career guidance to junior and mid‑level engineers.
• Cross‑Functional Collaboration: Work closely with product managers, data scientists, and UX designers to translate business requirements into robust technical solutions.
• Performance & Reliability: Conduct load testing, latency profiling, and implement observability (Datadog, Prometheus) to maintain SLA compliance.
• Infrastructure Automation: Write Terraform modules, manage Kubernetes (EKS) deployments, and automate CI/CD pipelines for rapid, repeatable releases.
• Security & Compliance: Enforce IAM policies, data encryption, and audit logging to meet industry regulations and internal security standards.
• Continuous Improvement: Identify bottlenecks, propose refactors, and champion a culture of experimentation and data‑driven decision making.

Essential Qualifications

• 5+ years of professional software development experience, with a focus on backend services.
• Proficiency in Go or TypeScript (Node.js) and experience building production‑grade APIs.
• Strong background in distributed systems, event‑driven architectures, and microservices patterns.
• Hands‑on experience with PostgreSQL, MongoDB, and designing schema for high‑throughput workloads.
• Deep knowledge of AWS services (Lambda, SQS, DynamoDB, Cognito, CloudWatch) and experience deploying to EKS.
• Expertise in Terraform for IaC and Kubernetes for container orchestration.
• Familiarity with workflow engines such as Temporal and message brokers like SQS or Kafka.
• Experience with observability tools (Datadog, Prometheus, Grafana) and log aggregation.
• Strong problem‑solving skills, with a track record of delivering reliable, scalable solutions under tight deadlines.
• Excellent communication skills in English, both written and verbal.

Preferred Qualifications

• Experience with serverless architectures and cost optimization in cloud environments.
• Knowledge of data lake technologies (Databricks, Lakebase) and analytics pipelines.
• Familiarity with AI/ML integration (Claude, Codex) for enhancing customer experience.
• Background in fintech or payment processing, with an understanding of regulatory compliance (PCI, PSD2).
• Previous mentorship or team‑lead experience in a distributed, remote setting.
• Proficiency in additional languages such as Rust, Python, or Java.

Technical Skills & Tools

• Programming Languages: Go, TypeScript (Node.js), Python, Rust (optional).
• Databases: PostgreSQL, MongoDB, DynamoDB.
• Messaging & Orchestration: Amazon SQS, Kafka, Temporal.
• Cloud & DevOps: AWS (Lambda, EKS, Cognito, CloudWatch), Terraform, Docker, Kubernetes.
• Observability: Datadog, Prometheus, Grafana, CloudWatch Logs.
• Security: IAM, KMS, Cognito, OAuth, OpenID Connect.
• Analytics & Data: Databricks, Lakebase, Snowflake (optional).
• AI/ML: Claude, Codex, OpenAI APIs.

Soft Skills & Leadership

• Strategic thinker with a bias for action and a passion for building high‑quality products.
• Strong collaborator who thrives in cross‑functional, fast‑paced environments.
• Mentor‑mindset: eager to share knowledge, coach peers, and foster a culture of continuous improvement.
• Excellent communicator, capable of translating complex technical concepts to non‑technical stakeholders.
• Adaptable and resilient, comfortable navigating ambiguity and driving projects to completion.

Career Growth & Learning Opportunities

At brighthush, we believe that learning is a lifelong journey. As a Senior Software Engineer II, you will:

• Participate in a structured mentorship program, pairing with senior architects and industry experts.
• Attend quarterly hackathons and innovation sprints to experiment with emerging technologies.
• Receive access to a curated library of courses, certifications, and conference sponsorships.
• Take ownership of high‑impact projects that shape the future of fintech rewards, positioning you for leadership roles such as Staff Engineer or Engineering Manager.
• Engage in knowledge‑sharing sessions, internal tech talks, and open‑source contributions.

Work Environment & Culture

brighthush champions a remote‑first culture that values flexibility, autonomy, and work‑life balance. Our distributed teams collaborate through:

• Weekly all‑hands meetings to align on vision and celebrate wins.
• Real‑time communication via Slack, Zoom, and collaborative coding platforms.
• Transparent decision‑making processes, with open access to product roadmaps and architectural diagrams.
• A culture of psychological safety, where every voice is heard and diverse perspectives are celebrated.
• Regular virtual team‑building events, including game nights, wellness challenges, and cultural exchange sessions.

Compensation & Benefits

We offer a competitive total rewards package designed to attract top talent and support your well‑being:

• Base Salary: USD 160,000 – 190,000 per year, commensurate with experience.
• Equity: Opportunity to participate in our employee stock purchase plan.
• 401(k) Matching: Up to 4% of your salary.
• Health & Wellness: Comprehensive medical, dental, and vision plans, plus a wellness stipend.
• Paid Time Off: Generous PTO policy, including 15 paid holidays and unlimited sick days.
• Retirement Plan: 401(k) with company match and financial planning resources.
• Remote Work Allowance: Home office stipend and monthly internet reimbursement.
• Professional Development: Annual budget for conferences, training, and certifications.
• Family Support: Parental leave, adoption assistance, and childcare subsidies.
• Community & Impact: Paid volunteer days and support for charitable initiatives.

Why brighthush?

At brighthush, you will be part of a mission‑driven team that is reshaping the fintech landscape. Your work will directly impact millions of users, helping them earn and redeem rewards effortlessly. You will collaborate with world‑class engineers, product leaders, and data scientists, all while enjoying the freedom of a fully remote environment that respects your personal and professional growth.

How to Apply

Ready to join brighthush and elevate your engineering career? Submit your résumé, a brief cover letter outlining your relevant experience, and any portfolio or GitHub links that showcase your work. We look forward to exploring how your expertise can help us build the next generation of rewards technology.