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Senior Systems Admin – MSSP (L3) | AU | WFH

Remote · Sri Lanka Full-time
Category: IT Services Location: Ortigas, Alabang, Pampanga, Cebu National Capital Region (Manila) Philippines Set-up and Location: WFH Work Schedule: 9:00AM to 6:00PM (AEST) | 7:00AM to 4:00PM (PH) Employment Type:Full-time Ready to do work that actually excites you? We are a boutique Managed Security Service Provider focused on delivering secure, well-architected environments for mid to enterprise clients. We operate with a strong engineering mindset, high standards, and a clear direction toward AI-driven operations and automation. We are seeking a Senior Systems Administrator to take ownership of complex environments and operate with a high degree of autonomy within a modern, AI-first service model. You will act as the senior escalation point across L2/L3, responsible for resolving complex issues and maintaining high-performing, secure environments. You will own technical outcomes across your assigned environments, make decisions independently, and drive improvements without relying on constant direction. The role is hands-on, with a focus on stability, optimisation, and long-term quality. You will also gain exposure to AI-driven tooling and automation as part of our evolving service delivery model.
  • Own and resolve complex technical issues end-to-end
  • Take full technical ownership of assigned client environments
  • Provide escalation support and guidance to junior engineers
  • Maintain and optimise Microsoft, cloud, and network infrastructure
  • Drive improvements in security, performance, and standardisation
  • Contribute to automation and AI-driven operational enhancements
  • Assist with delivery of infrastructure and security projects as required

Requirements

What You Bring We’re looking for someone who:
  • Proven experience in a senior systems administrator or equivalent role
  • Experience managing complex network environments or working within an MSP or MSSP
  • Strong expertise across Microsoft technologies including Active Directory, Azure AD, Microsoft 365, and Windows Server
  • Advanced networking capability across routing, switching, firewalls, VPN, wireless, and SD-WAN
  • Experience with virtualisation platforms including VMware vSphere and Hyper-V
  • Strong understanding of cybersecurity principles and operational practices
  • Hands-on experience with Azure and AWS environments
  • Experience with backup platforms such as Veeam and Metallic
  • Exposure to MSSQL or Oracle is advantageous

Benefits

Why You’ll Love Working Here
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with option to enroll more)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more
Let’s Talk If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you. Details

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