Pay Range: $45.00hr - $50.00hr Job Overview: The primary purpose of this role is to analyze complex or technically difficult workers’ compensation claims to determine benefits due, work with high exposure claims involving litigation and rehabilitation, ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements, and identify subrogation of claims and negotiate settlements. Essential Functions and Responsibilities:

• Analyzes and processes complex or technically difficult workers’ compensation claims by investigating and gathering information to determine exposure, managing claims through well-developed action plans toward an appropriate and timely resolution.
• Negotiates settlement of claims within designated authority.
• Calculates and assigns timely and appropriate reserves to claims, managing reserve adequacy throughout the life of the claim.
• Calculates and pays benefits due, approving and making timely claim payments and adjustments, and settling claims within designated authority level.
• Prepares necessary state filings within statutory limits.
• Manages the litigation process to ensure timely and cost-effective claims resolution.
• Coordinates vendor referrals for additional investigation and litigation management.
• Uses appropriate cost containment techniques, including strategic vendor partnerships, to reduce the overall cost of claims for clients.
• Manages claim recoveries, including subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets.
• Reports claims to the excess carrier and responds to requests or directions in a professional and timely manner.
• Communicates claim activity and processing with the claimant and the client, maintaining professional client relationships.
• Ensures claim files are properly documented and claims coding is correct.
• Refers cases as appropriate to supervisor and management.

Additional Functions and Responsibilities:

• Performs other duties as assigned.
• Supports the organization’s quality programs.
• Travels as required.

Education & Licensing:

• Bachelor’s degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.

Experience:

• Five years of claims management experience or equivalent combination of education and experience required.

Skills & Knowledge:

• Subject matter expert in appropriate insurance principles and laws for the line of business handled, recoveries, offsets, deductions, claim and disability duration, cost containment principles including medical management practices, and Social Security and Medicare application procedures.
• Strong verbal and written communication skills, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Excellent negotiation skills.
• Ability to work effectively in a team environment.
• Ability to meet or exceed service expectations.

Benefits: Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.