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Service Coordinator

Remote · Australia Full-time

We are seeking an experienced Service Coordinator to support participants in the Nursing Home Transition and Diversion (NHTD) Waiver program. This role is ideal for someone with hands-on NHTD experience who is compassionate, organized, and comfortable managing multiple cases independently.

Responsibilities

  • Coordinate services and care for NHTD Waiver participants.

  • Develop, review, and update service plans based on participants’ needs.

  • Communicate with participants, families, caregivers, and service providers to support continuity of care.

  • Monitor service delivery, follow up on outstanding needs, and address coordination issues.

  • Maintain accurate case records and documentation in accordance with program requirements.

  • Manage a caseload independently while maintaining timely communication and follow-up.

Requirements

  • Hands-on NHTD Waiver experience is required.

  • Previous Service Coordination experience is preferred.

  • Knowledge of NHTD regulations, service plans, and care coordination.

  • Strong communication, organizational, and case management skills.

  • Ability to work independently and manage multiple cases.

  • A reliable, professional, and compassionate approach.

  • Russian language proficiency is a plus.

To apply, please submit your resume highlighting your NHTD Waiver and Service Coordination experience.

Originally posted on

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