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Solutions Engineer

Remote · South Africa Full-time

Who you are Background in pre-sales/solutions engineering in cybersecurity or SaaS with a track record of supporting net-new business Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments Ability to design solutions, run demos/PoCs, and influence diverse stakeholders Strong communication, consultative selling, and business acumen Fundamental understanding of AI technologies (LLM, ML, NLP) Bachelor’s degree or higher preferred (or equivalent experience) Relevant Cloud, Security, and/or AI certifications are a plus Operates with urgency, ownership, and a bias for execution What the job involves As a Solutions Engineer on the Acquisition Team, you will partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification In this customer-facing pre-sales role, you will serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs, and demonstrate measurable security and business outcomes Through technical discovery, solution architecture, and value-driven storytelling, you will translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage Build early credibility with Security, IT, and Cloud stakeholders Drive technical win strategy and guide solution validation Align solutions to SOC workflows (triage, investigation, response) Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency Translate requirements into solution designs aligned to ROI and business outcomes Architect scalable solutions across Darktrace’s platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR) Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs) Clearly communicate trade-offs (performance, cost, coverage) Ensure solution design supports fast deployment and meaningful evaluation outcomes Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences Handle objections and position against competitors Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals Share market feedback to improve product and go-to-market strategy Benefits 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service Additional birthday day off Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution Optional BUPA private medical insurance for you and your immediate family Life assurance with a benefit of 4x your annual basic salary Employee Assistance Programme offering both on-line and telephone support and resources to you and your family Cycle to work scheme Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme

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