About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

The Desktop Support Specialist role is to provide Remote Assistance forms of IT Technical Support for our overseas locations in United States and Philippines. The Desktop Support Specialist role serves to support the organization’s ability to maintain a productive end-user technology environment by ensuring that all provided hardware and software assets are fully functional. This position will provide technical support for equipment such as computers, printers and IP phones along with associated software components.

Location:

Provide remote IT technical support for overseas locations in the US and Philippines; ensure hardware and software assets are functional.

Key Responsibilities

• providing remote support
• maintaining hardware
• troubleshooting software

Job Details

• Category: Information Technology
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Manila, Metro Manila, Philippines
• Languages: English

About Sagility

A healthcare-focused BPM company providing technology and transformation services. — Industry: Information Technology