The application window is expected to close on: 12/19/2026 Meet the team: - The Strategic Product Engagement Team is a Splunk force multiplier to drive durable Splunk and Cisco cross-portfolio growth over time. - We are building an enterprise product-led growth and retention capability that converts product usage telemetry, lifecycle data, and customer insight into coordinated, proactive action in Product & Technology and partnering with Customer Experience and Sales. - Our mandate is to identify product-rooted challenges and gaps early and activating the right mitigations. - Over time, we will extend the same operating model to accelerate adoption, expansion, and Splunk and Cisco cross-portfolio value. - We work through a unified engagement model with shared accountability, clear decision rights, and disciplined handoffs to the teams that own the customer relationship, commercial motion, and product roadmap. Your Impact: - As a Product Manager on the Strategic Product Engagement Team, you will be a primary product-led partner for strategic enterprise accounts globally and a vital connection between go-to-market teams and Splunk's product organization. - You will combine telemetry, lifecycle context, customer feedback, and business priorities to cohort customers and identify product-led workstreams to improve customer outcomes. - You will engage directly with customers, account teams, product managers, engineering leaders, and executives. - Your ability to translate complex customer needs into clear product requirements, decisions, and action plans will be essential. - This role is ideal for a product leader who is equally comfortable shaping strategy, working through ambiguity, and driving disciplined execution without direct authority. - Own the strategic product-led customer engagements. - Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity. - Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders. - Be the command and control center to drive product-led outcomes. - Be the vital connection between Splunk's product and Splunk go-to-market organizations. - Serve as a trusted product partner in account planning related to product outcomes. - Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams. - Translate insight into product action. - Deeply understand how Splunk is used by your customer and be able to clearly articulate product opportunities and pain points to Product and Engineering partners. - Measure outcomes and business impact. - Define and report KPIs tied to product engagement for your customer usage, health—that informs the product organization of growth opportunities, re-platforming of existing use cases and retention risks. Minimum Requirements: - Bachelors + 12 years of related experience, or Masters + 5 years related experience, or PhD + 1 year related experience - 7+ years of experience in technical product management or technical customer engagement with high value enterprise customers Preferred Qualifications: - Experience engaging with senior leadership at enterprise customers on technical issues - Experience being a player/coach on the team and also be the trusted product lead to drive technical consensus on a cross functional engineering and go-to-market (sales, and customer success) team supporting complex customers - Experience working with large data sets to identify technical blockers - Knowledge of Splunk, AppDynamics, or similar platforms to drive system health and performance insights - AWS/GCP Cloud Architect, CKA (Certified Kubernetes Administrator), or equivalent SRE/DevOps certifications Why Cisco? - At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. - We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. - These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. - Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. - Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. - We work as a team, collaborating with empathy to make really big things happen on a global scale. - Because our solutions are everywhere, our impact is everywhere. - We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: - The starting salary range posted for this position is $194,600.00 to $285,700.00 and reflects the