Title: Sr. Program Manager End-to-End Program Management Location: Remote-US (Kansas City Metro, Princeton, or DC preferred) Salary: up to $198K / annually About PSI Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That’s why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We’re proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you’ll feel the difference in how we work, grow, and succeed together. What You Can Expect From Us - We know that great work starts with feeling valued. That’s why we’ve benchmarked all our roles against local market rates and why you’ll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

About the Role

The Senior Manager, End-to-End Program Management is a senior leadership position accountable for the strategic leadership, program execution, and client stewardship of one of the organization's largest and most complex portfolios. The role owns program end-to-end delivery - from strategy and contractual commitment through operational execution and measurable client outcomes - across a diverse set of products, services, and delivery partners. The defining demand of this role is complex program management exercised through cross-functional collaboration. The leader has no single line of authority over every function required to deliver; success depends on orchestrating product management, program management, operations, technology, assessment, finance, and client requirements toward a single integrated plan. The role serves as the primary commercial representative to executive stakeholders and to the client, ensuring “one voice” in all client communication while holding internal partners to shared commitments, milestones, and quality standards. The position carries a deliberately matrixed reporting relationship - a solid line to Enterprise Enablement and a liaison relationship with PMO, assessment, operations and technology resources. The incumbent must make that structure work through influence, transparency, and disciplined escalation rather than positional authority. Role Responsibilities Complex Program Management - The