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Sr ServiceNow Developer

Remote · Kenya Full-time

Title – Sr ServiceNow Developers Position – 1+ Years Long Term Contract Location – Remote Work (Prefered - Bangalore, Chennai, Pune, Noida, Gurgam ) Senior ServiceNow Developer Quantity: 2 Primary Purpose: Translate the approved architecture into scalable ServiceNow functionality and provide technical leadership across the delivery team. Required Skills: Advanced JavaScript and Glide APIs Flow Designer / Workflow Studio and IntegrationHub REST and Scripted REST APIs Service Catalog, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs Event-driven and asynchronous processing Integration error handling, debugging, and automated testing Code review and reusable development standards Number of years in IT Number of years in ServiceNow development (Minimum 5 years required) Relevant Certifications in ServiceNow Preferred Experience: HAM/HAM Pro and CMDB Asset lifecycle workflows Complex catalog and external infrastructure integrations Delivery Expectations: Establish reusable build, scripting, logging, and error-handling patterns. Develop the core lifecycle orchestration and complex platform components. Review code and enforce approved architecture and development standards. Troubleshoot complex workflow and integration failures. Maintain technical documentation and support knowledge transfer. Coach other developers and prevent unnecessary customization. Candidates must demonstrate an out-of-box-first, configuration-first, and integration-first approach to solution delivery. ServiceNow Workflow Developer Quantity: 2 Primary Purpose: Build the catalog, workflow, decision, milestone, and exception-management capabilities that guide DCLR through its lifecycle. Required Skills: Service Catalog and catalog variable design Flow Designer / Workflow Studio Task generation, approvals, notifications, and decision logic Business Rules, Script Includes, Client Scripts, and UI Policies GlideRecord and ServiceNow security concepts Automated Test Framework preferred Number of years in IT Number of years in ServiceNow development (Minimum 5 years required) Relevant Certifications in ServiceNow Preferred Experience: Complex intake and fulfillment workflows Lifecycle milestone and dependency automation Delivery Expectations: Build Assessment and Installation Intake experiences. Implement DCLR creation and phase/stage transitions. Configure milestone, dependency, blocker, and exception logic. Build requester assessment decisions and modify/reassessment paths. Implement acquisition dependency, installation, and decommission workflows. Develop progress calculations based on applicable milestones rather than raw task counts. Candidates must demonstrate an out-of-box-first, configuration-first, and integration-first approach to solution delivery. ServiceNow Integration Developer Quantity: 2 Primary Purpose: Design and implement secure, reusable exchanges between ServiceNow, dcTrack, and other approved enterprise systems. Required Skills: REST APIs and ServiceNow IntegrationHub Flow Designer integration actions and Scripted REST APIs JSON payloads, authentication, credentials, and connection management Asynchronous processing, retry, logging, and error patterns Data transformation and external-record correlations MID Server concepts and secure enterprise integration design Number of years in IT Number of years in ServiceNow development (Minimum 5 years required) Relevant Certifications in ServiceNow Preferred Experience: DCIM, infrastructure, asset, network, or procurement integrations Sunbird dcTrack experience is highly desirable but not mandatory when enterprise API experience is strong Candidates must demonstrate an out-of-box-first, configuration-first, and integration-first approach to solution delivery.

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