Introduction

At Sigma Growth Specialists, we help clients optimize processes and automate for growth. We believe we should treat our internal team with the same level of care and efficiency.

About the Role

We are looking for a Systems & Operations Intern who doesn’t just want to "file paperwork." We are looking for a systems thinker who wants to help us engineer a world-class employee experience. You will work at the intersection of Operations, CRM Architecture, and Analytics Reporting.

What You’ll Do

You will be the operational backbone of Sigma, responsible for transforming fragmented workflows into a centralized, scalable operating system.

• CRM Architecture & Data Integrity: Own the design and management of our CRM, ensuring 100% of lead and project data is migrated to a single source of truth.

• Process Documentation: Build the "Sigma Brain" by documenting 10+ core business SOPs for client onboarding and delivery to drive team adoption.

• Operational Audits: Analyze current tools and workflows to deliver infrastructure gap reports and identify at least 2 major funnel bottlenecks.

• KPI Reporting: Build and maintain operational dashboards that provide real-time visibility into pipeline health and project status for leadership.

Who You Are (Qualifications)

• Education: Preferred background in Business Administration, Information Systems, or Operations Management.

• Experience: Preferred experience in operations, project coordination, or data management. Familiarity with CRM tools and spreadsheets is a plus.

• Mindset: A highly structured thinker with a bias for clarity. You are a proactive problem-solver who doesn't wait to be told what to do.

• Location: Must be located within +/– 3 hours of US West Coast (Pacific Standard Time).

• Back End Development Experience(Preferred)

What You Will Learn

• How to build and manage a professional CRM system from scratch.

• How to design operational frameworks and standard operating procedures (SOPs).

• How to integrate automation and AI tools into real organizational workflows.

Internship Details

• Hours: 15-20 hours per week (part-time).

• Duration: 12-24 weeks

• Compensation: Unpaid, designed for educational purposes only.

• Location: Remote (Within +/- 3 hours of US West Coast (Pacific Standard Time).

Not sure if this is the right fit for you? Keep an eye on our Careers page as we are always tracking great candidates for future roles!

Additional Information

• This internship offers a flexible schedule to accommodate academic commitments, and the duration will be limited to a specific period to ensure valuable learning without displacement of paid roles. There is no expectation of compensation or a job offer after the internship. Instead, the focus is on providing the intern with practical, educational experience aligned with their academic studies.

Unpaid internship (educational focus) with 15-20 hours/week; remote within +/-3 hours of US West Coast; strong interest in CRM, SOPs, analytics; eligible students preferred.

Key Responsibilities

• Manage CRM design
• Document SOPs
• Analyze workflows

Skills & Tools

CRM, Spreadsheets, Analytics/BI tools

Job Details

• Category: Information Technology
• Seniority: No Prior Experience Required
• Commitment: Internship, Part Time
• Workplace: Remote — North America
• Languages: English

About Sigma Growth Specialists

Independent consulting firm focused on process optimization and automation. — Industry: Information Technology