Open role
Technical Programs Manager
Technical Programs Manager
Status: Exempt
Salary: $74,000
Location: Remote, United States and U.S. Territories
Application: Apply by email
Job description
Position Summary
The Technical Programs Manager supports BPI’s certification programs and technical projects to
ensure they meet our standards and credentialing requirements. The manager works across teams to
develop and improve standards, certification programs, technical resources, processes, tools, and
documentation.
The role also helps teams share technical knowledge, identifies challenges, and supports staff who
manage and maintain BPI’s standards and certifications. The manager works with BPI staff, subject
matter experts, vendors, proctors, test centers, and industry partners to keep programs accurate,
consistent, effective, and ready to grow.
Building
Performance
Institute
Position Description
Job Title:
Reports To:
FLSA Status:
Technical Programs Manager
Technical Director
Exempt
Leadership and Program Oversight
Oversee BPI’s technical video review quality assurance program, including work performed by
contracted technical reviewers.
Serve as a technical resource to the staff member responsible for coordinating day-to-day video
review activities.
Provide guidance on complex findings, technical questions, exam administration requirements, and
potential compliance violations.
Identify recurring issues, trends, and opportunities to improve the effectiveness and consistency
of the video review program.
Collaborate with the Compliance Manager and other appropriate staff to recommend corrective
actions when technical concerns are identified.
Support the Technical Director in coordinating departmental priorities, workloads, and technical
activities across standards and certification programs.
Provide technical guidance, training, and mentoring to staff to strengthen technical knowledge,
consistency, and professional development.
Promote effective communication, collaboration, accountability, and continuous improvement
within the Technical Department.
Exercise independent technical judgment within established BPI policies and procedures, while
escalating matters involving significant compliance concerns, certification decisions, policy
changes, or organizational risk to the Technical Director or appropriate department.
Certification Programs & Technical Implementation
Coordinate and lead technical activities associated with standards and certification program
development, maintenance, updates, exam revisions, pilot and beta testing, and implementation.
Ensure projects are completed accurately and within established timelines.
Contribute directly to the development and refinement of certification content, procedures and
technical requirements by participating in certification SME meetings.
Building
Performance
Institute
Ensure technical consistency and integrity across programs and supporting systems.
Support technical review and analysis activities related to certification exam performance, exam
maintenance, validation activities, and psychometric processes as assigned.
Technical Systems and Process Leadership
Analyze and improve workflows, systems, and operational processes supporting certification and
technical initiatives.
Proactively identify operational issues and lead the development and execution of effective
solutions.
Drive continuous improvement efforts and lead implementation of system and process changes to
ensure technical accuracy and alignment with department goals.
Technical Facilitation & Cross-Functional Collaboration
Collaborate with standards, certification operations, compliance, and technical teams to ensure
cohesive and technically sound implementation.
Identify technical inconsistencies across certification programs, systems, and processes.
Collaborate with appropriate departments to develop and implement improvements.
Translate complex technical requirements into clear guidance for cross-functional teams and
stakeholders.
Engage directly with SMEs, vendors, and internal teams to inform technical decisions and ensure
alignment with accreditation requirements.
Provide technical leadership in discussions, ensuring outcomes are grounded in sound technical
principles.
Support the resolution of technical inquiries, complaints, appeals, and compliance issues in
collaboration with appropriate departments.
Technical Resources & Documentation Development
Ensure documentation is accurate, usable, and aligned with certification requirements and real-
world application
Establish and improve documentation frameworks, practices, and control processes.
Continuously evaluate and improve the quality and accessibility of technical and operational
materials.
Technical Participation & Industry Engagement
Actively contribute as a technical participant in committees, working groups, and certification-
related activities.
Provide subject matter insight to support standards development, certification development and
maintenance, and industry alignment.
Represent BPI as a knowledgeable technical professional in meetings, conferences and industry
events as assigned.
Documentation, Records, & Reporting
Ensure technical and operational records are accurate and maintained in alignment with
accreditation requirements.
Develop and improve ways to track progress on technical work and measure system performance.
Support audit readiness through well-organized, technically accurate documentation
Improve reporting processes to provide meaningful insights into program performance and
improvements.
Building
Performance
Institute
Qualifications
To perform this job successfully, an individual must demonstrate strong technical expertise,
analytical thinking, and the ability to lead system and process improvements while contributing
meaningfully across programs and teams.
Education/Experience
Associate degree or bachelor’s degree preferred; equivalent combination of education and
experience will be considered.
Minimum of three to five years of related experience in certification programs, technical
coordination, project coordination, technical operations, building science, compliance support, or
related fields preferred.
Experience with BPI certifications, standards, technical procedures, or home performance industry
activities preferred.
Experience participating in technical committees, certification activities, or industry working
groups preferred.
Experience coordinating projects, timelines, workflows, or operational initiatives preferred.
Certifications and Licenses
Candidates must hold at least one active BPI certification in one or more of the following designations:
Building Analyst Professional
Building Analyst Technician
Heating Professional
Air Conditioning and Heat Pump Professional
Manufactured Housing Professional
Multifamily Building Analyst
Candidates must also obtain within six months of employment:
BPI Energy Auditor certification
BPI Quality Control Inspector certification
Employees must maintain required certifications through recertification or continuing education
requirements.
A valid driver’s license is required.
Accreditation & Compliance
Contribute technical expertise to support ANSI standards and ANAB accreditation requirements.
Ensure technical procedures, documentation and systems align with accreditation and quality
standards.
Identify technical gaps that may impact compliance or audit readiness.
Work with the Technical Director and Compliance Department to develop and implement
appropriate corrective actions.
Additional Responsibilities
Perform other related duties as assigned.
Building
Performance
Institute
Organizational Skills:
Strong organizational, prioritization, and time-management skills.
Ability to coordinate multiple projects, assignments, timelines, and operational activities
simultaneously.
Strong attention to detail and ability to maintain accurate records and documentation.
Communication Skills
Ability to read, analyze, and interpret technical standards, certification procedures, operational
documentation, and industry guidance materials.
Ability to prepare reports, correspondence, tracking documents, technical documentation, and
operational materials clearly and professionally.
Strong verbal communication skills with the ability to effectively communicate with staff, SMEs,
contractors, vendors, committees, proctors, test centers, and industry professionals.
Problem-Solving & Technical Skills:
Ability to identify operational issues and support implementation of process improvements.
Ability to interpret technical information, certification procedures, and operational requirements
accurately.
Ability to participate effectively in technical discussions and certification-related activities.
Strong analytical and process-oriented thinking skills.
Computer Skills
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and
Teams.
Ability to learn and use certification management systems, project tracking systems, databases,
document management systems, and operational software tools.
Experience with SharePoint, CRM systems, workflow management tools, or reporting platforms
preferred.
Work Environment
This position is primarily remote and is generally performed from a home office environment.
Employees working remotely are expected to maintain a professional and distraction-free workspace
and consistently meet productivity, communication, scheduling, and performance expectations.
Employees must maintain reliable high-speed internet access and appropriate equipment to support
successful job performance.
Occasional travel may be required for meetings, conferences, committee activities, training events,
certification activities, or industry events.
Travel
This position requires occasional domestic travel estimated at up to 10% of the time.
Building
Performance
Institute
Physical Demands
This role primarily involves computer-based work, virtual meetings, communication activities,
documentation management, technical coordination tasks, and participation in remote collaboration
activities.
Occasional lifting of materials or equipment up to 10 pounds may be required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions.
Good people. Meaningful work. Room to make a difference.
That’s what we’re all about at BPI. We believe in working together, treating people well, sharing
ideas, and making a positive impact. If that sounds like your kind of workplace, we might be your
kind of team.
About working at BPI
At BPI, we believe everyone deserves a healthy, safe, comfortable, and energy-efficient home - and that starts with the people who make it happen. Since 1993, we’ve been dedicated to improving America’s homes and empowering those who make a difference in the field. When you join BPI, you’ll be part of a mission-driven, collaborative team that values respect, innovation, and results. We’re passionate about improving homes nationwide and just as committed to helping our team members thrive along the way.
Be part of something bigger. Your career at BPI can help shape a more sustainable future
When you join the BPI team, you're contributing to a mission that matters. We foster a collaborative environment built on respect, results, and growth. Ready to explore opportunities? Scroll down to check out our current openings and discover why BPI could be the perfect fit for your career journey!
Our Benefits and Perks
Most of our roles are remote within the United States and US Territories, with select hybrid opportunities available in the New York capital area. At BPI, we offer competitive compensation, a healthy work-life balance, and exceptional growth opportunities.Our full-time team members receive:
- Flexible Work Schedule: Monday through Friday, with optional summer hour adjustments.
- Comprehensive Healthcare: Medical, Dental, and Vision benefits with medical deductibles covered by BPI.
- Financial Wellness: 401(k) plan with a 4% employer match and an employee gain share program.
- Generous Time Off
- Additional Coverage
- Tax Savings
Our Culture & Values
At BPI, we walk the talk. Our values shape everything we do, from how we support contractors and energy efficiency programs to how we collaborate as a team.
- Transparency & Trust: Open communication and honest dialogue are our foundation.
- Empowerment: We mentor, provide growth tools, and encourage professional development.
- Innovation: Taking calculated risks and trying new approaches is how we grow.
- Empathy & Respect: We listen, value diverse perspectives, and treat everyone with dignity.
- Collaboration: Our best work happens when we work together.
Commitment to Equal Opportunity Employment
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, gender, sex, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to the success of our mission, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Associate or bachelor's degree preferred; 3-5 years related experience preferred; active BPI certification required; must obtain BPI Energy Auditor and QC Inspector within 6 months; valid driver's license; Microsoft Office proficiency; occasional travel up to 10%.
Key Responsibilities
- overseeing certification programs
- developing technical standards
- coordinating cross-functional teams
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, SharePoint, CRM
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 74,000 – 74,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Building Performance Institute, Inc.
A non-profit dedicated to improving home energy efficiency through certification and standards. — Industry: Non-Profit Organizations and NGOs