Bachelor's degree in computer science, IT, or related field or equivalent experience; proven technical support experience; proficiency with operating systems, databases, and networking; excellent communication and problem-solving skills.

Key Responsibilities

• providing technical support
• troubleshooting software issues
• documenting support requests

Skills & Tools

Salesforce, JIRA, Windows, macOS, Linux, MS SQL, MS Access, DB2, Postgres, Oracle

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — New York or Delaware or Colorado or Connecticut or Arkansas or Arizona or Alabama or Tennessee or Mississippi or Wisconsin or West Virginia or Washington or Virginia or Utah or Texas or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New Mexico or New Jersey or New Hampshire or Nevada or Montana or Missouri or Minnesota or Michigan or Massachusetts or Maryland or Maine or Georgia or Louisiana or Kentucky or Kansas or Iowa or Indiana or Illinois or Idaho or Florida or California
• Salary: USD 80,000 – 100,000 / year
• Languages: English

About Harris Computer

A software company providing mission-critical solutions for public sector, healthcare, utilities, and private sector verticals. — Industry: Information Technology