S&P Consultants is a proud veteran-owned small business that delivers trusted, mission-ready electronic health care systems and enterprise resource planning solutions that empower federal, state, and local agencies. Learn more at www.spfed.com.

This position is a short term contract Temporary Trainer position with a possibility of extension. This position is a W-2, salaried position with benefits.

This role will have the following key responsibilities, which include but are not limited to:

• Conduct individual and group EHR training sessions
• Tailor training approaches for clinical, administrative, and technical audiences
• Provide hands-on instruction in both classroom and live patient care settings
• Serve as a subject matter expert on the organization’s EHR system
• Collaborate with IT and EHR Specialists to identify and address user issues or system changes. Maintains an ongoing feedback loop program to gather and address user feedback on training.
• Works closely with instructional designers to create engaging, competency-based, and instructionally sound education materials.
• Provide one-on-one coaching and refresher training as needed
• Assess user needs and identify training gaps or opportunities for process improvements
• Work with leadership to align training content with compliance, regulatory, and organizational goals
• Understands and applies adult learning theories to the development of storyboards for videos and eLearning content.
• Ensure all EHR use is compliant with HIPAA and other applicable regulations
• Maintain detailed records of training attendance, completion, and effectiveness

Required Skills and Experience

• 5+ years of experience training users on EHR systems in a healthcare setting
• Proficient in Patient Accounting/Registration/Scheduling, Charge Services, ED and Provider Training
• Associate’s or Bachelor’s degree in Healthcare Administration, Health Information Management, Education, or related field (preferred)
• Proficiency preferred: Microsoft Office Suite, Excel, and Google Workspace, Adobe Acrobat Professional, Articulate 360, Captivate, Dragon, Snip & Sketch, Snipping Tool, Storyline, and various LMS.
• Strong understanding of HIPAA and healthcare documentation requirements
• Excellent presentation, facilitation, and interpersonal skills
• Ability to adapt training style to different learning preferences and skill levels

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status, or any category protected by federal, state, or local laws.

Requires 5+ years training healthcare EHR users, expertise in patient accounting, registration, scheduling, charge services, ED and provider training, plus HIPAA knowledge and strong presentation skills. Degree preferred.

Key Responsibilities

• conducting training
• tailoring instruction
• maintaining records

Skills & Tools

EHR, Microsoft Office Suite, Microsoft Excel, Google Workspace, Adobe Acrobat Professional, Articulate 360, Captivate, Dragon, Snip & Sketch, Snipping Tool, Storyline, LMS

Job Details

• Category: Human Resources
• Seniority: Senior Level
• Commitment: Temporary, Full Time
• Workplace: Remote — United States
• Languages: English

About S&P Consultants, Inc.

A veteran-owned technology consultancy delivering electronic health care systems and enterprise resource planning solutions to government agencies. — Industry: Information Technology